Loss Prevention Officer | Overnight

Overview

To ensure that the hotel guest, associates, and hotel property are maintained in a safe and secure environment.

Essential Functions

• Performs Loss Prevention rounds of the Resort as follows:
• All restaurants
• All lobby areas and the Associates Entrance Garage
• Convention Center/Presidential Wing
• All guest floors
• Executive Offices
• Service levels (Heart of the House areas)
• Ski Area, stables, outbuildings, and town homes
• Visits all locations requiring special attention as frequently as required.
• Responds immediately to those emergency incidents and Loss Prevention requests to which is assigned.
• Ensures maximum guest, associates, and hotel safety and Loss Prevention at all times.
• Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures.
• Reports in writing on all activities during each shift before leaving the resort, with oral reports and emergency notifications delivered as directed by the established Loss Prevention procedures.
• Performs duties as assigned by the Director of Loss Prevention and responds to direction from any Executive Committee member.
• Creates and maintains the highest standards of Loss Prevention at all times, being professional in attitude, appearance, and application.
• Checks associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel.
• Collections all package passes and inspects parcels taken from the hotel. (to be implemented)
• Makes rounds throughout the resort including Bretton Arms Inn/The Lodge/Ski Mountain and the Townhomes

Qualifications

• Must be available to work flexible hours to include nights, weekends, and holidays.

Working Environment

• Interior of hotel, in all areas with exposure to extreme temperatures.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.

Benefits

The Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serving our associates and nurturing their growth. We embody a culture of respect, gratitude, and empowerment each day.

Pay

The pay for this position is commensurate with experience.

Schedule

The schedule for this position is flexible and can include nights, weekends, and holidays.