Longo Toyota Sales Portfolio Consultant

About the role

We’re looking for an ideal candidate who is eager, well-rounded, ambitious, and ready to jump into a new and exciting career as a Sales Portfolio Consultant. This role is responsible for generating business from a previous clientele database and providing exceptional guest service.

This position is 100% on-site at Longo Toyota in El Monte, CA.

Responsibilities

• Assist guests inquiring about vehicles over the phone by asking questions and listening carefully to their responses.
• Conduct heavy outbound calling to set up appointments from the dealership’s clientele portfolio.
• Communicate with callers in a professional, friendly, and efficient manner.
• Follow up with guests by phone who previously visited the dealership to ask for their business.
• Provide guests with information on vehicle pricing (MSRP), packages, and availability.
• Explain product performance, application, and benefits to guests.
• Inform and introduce guests to dealership operations, including service and parts departments, to emphasize quality and efficiency.
• Maintain daily activity records and reports.
• Achieve sales objectives set by management.
• Stay abreast of new products, features, accessories, and their benefits to guests.
• Assist in all other areas of the sales department as needed.
• Perform other specific administrative duties as assigned by management.
• Maintain a professional appearance and high ethical standards in all actions.

Requirements

• High school diploma or equivalent.
• High degree of self-initiation, organizational skills, and problem-solving abilities.
• Proficient in Microsoft Office Applications (Word, PowerPoint, Publisher, Excel).
• Strong oral and written communication skills.
• Knowledge of basic mathematical concepts (addition, subtraction, division, multiplication, percentages) and laws governing retail automotive sales.
• Ability to coordinate activities with other employees, read and comprehend instructions, and learn federal, state, and local laws related to retail auto sales.
• Use good judgment in challenging situations, pay attention to detail, and follow up with guests and employees.
• Work well with the public and communicate professionally on the phone, internet, and in person.
• Valid driver’s license and maintenance of an acceptable and safe driving record.

Physical Demands

• Sit for long periods at a time.
• Use hands and fingers in repetitive motions daily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

Base hourly rate of $22.00.

Benefits

• Weekly pay (paid every Friday).
• 401k with a generous company match.
• Vacation accruals (earned for both full-time and part-time status).
• Vision, dental, and medical care benefits available to full-time team members.
• Team member referral bonus program.
• Tuition reimbursement.
• Discounts with corporate partners like GE, Dell, Oakley, Yeti, Ray-Ban, and many more.
• Development and growth opportunities.
• Free employee parking.
• On-site gym, free of charge to team members.

About Us

Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. By adapting and providing superior guest service, Longo has become the #1 Toyota retailer for 50 consecutive years and the world’s largest dealership. We’re looking for team members who are eager, well-rounded, ambitious, and ready to jump into a new and exciting career.

Our Learning & Development programs provide proper onboarding and guidance from experts in every discipline to ensure your success. We offer a variety of benefit options so team members can select what’s important to them. With an average tenure of over 9 years, our team members reflect the deep-rooted culture of transparency and support at Longo.