Longo Lexus Sales Portfolio Consultant

About the role

If you love being social, love delivering exceptional guest services, love to work hard and be rewarded for your efforts and would love to be a part of the #1 Lexus Dealership in the Western US, then you have found the right opportunity. We’re looking for an ideal candidate who is eager, well-rounded, ambitious, and ready to jump into a new and exciting career.

Responsibilities

• Assists guests who are inquiring about vehicles over the phone by asking questions and listening carefully to their responses.
• Heavy outbound calling setting up appointments from our own clientele portfolio.
• Communicates with callers in a professional, friendly, and efficient manner.
• Follow-up with guests by phone who previously visited the dealership to ask for their business.
• Provides guests with information on vehicle pricing (MSRP), packages, and availability.
• Explains fully product performance, application, and benefits to guests.
• Informs about and introduces guests to dealership operations, including the service and parts departments, to emphasize to customers the quality and efficiency of the dealerships service operations.
• Maintains daily activity records and reports.
• Achieves the sales objectives set by management.
• Aids in the coordination of activities with other employees.
• Performs other specific administrative duties as assigned by management.

Requirements

• A high school diploma or equivalent.
• High degree of self-initiation, organizational skills and problem solving.
• Proficient in Microsoft Office Applications (Word, PowerPoint, Publisher, Excel).
• Strong oral and written communications skills.
• Knowledge of basic mathematical concepts (such as add, subtract, divide, multiply, and percentages); and laws that govern retail automotive sales.
• Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retail auto sales; use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person; use standard office equipment.
• Must have a valid driver’s license and maintain an acceptable and safe driving record.
• Must have at least two years of outside telephone sales or bill collection experience.

Qualifications

• Adapts to the ever-changing needs of our guests and provides superior guest service.
• Works in all weather conditions.
• Stand for long periods of time.

Skills

• Excellent communication skills.
• Organizational and problem-solving skills.
• Basic math skills.
• Customer service orientation.
• Outbound calling and appointment setting skills.
• Product knowledge.
• Microsoft Office proficiency.

Benefits

• Weekly Pay - get paid every Friday.
• 401k with a generous Company match.
• Vacation (accruals earned on Full Time or Part Time status).
• Vision, dental, and medical care benefits available to any team full time team member.
• Team member Referral Bonus Program.
• Tuition reimbursement.
• Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more.
• Free Employee Parking.
• On-site gym, free of charge to team members.

Pay

The position pays a Base Hourly Rate of $18.00. This position is 100% on site at Longo Lexus in El Monte, CA.

Schedule

This position is 100% on site at Longo Lexus in El Monte, CA.