Logistics Manager - Dispatcher

BENEFITS & PERKS

• Base Salary Between $80,000 - $95,000 Annual Bonus
• Medical benefits with coverage paid for at 90%
• Dental and Vision Programs
• Generous Annual 401(k) Company Contribution of 15%
• Employee Assistance Program
• Paid Life Insurance
• Short Term Disability
• Long Term Disability
• Tuition Reimbursement
• Generous PTO Sick Time
• 12 Paid Company Holidays
• Parental Leave
• Career growth and progression opportunities

ROLES AND RESPONSIBILITIES

• Dispatches trucks and drivers using the most efficient routes to move products safely, reliably, and cost-effectively.
• Creates and maintains logistics files to track changing loads, routes, driver schedules, and delivery timing.
• Communicates load assignments, routes, product requirements, and schedule changes to drivers.
• Collaborates with Byproduct Sales to develop efficient routes for byproduct trucks.
• Works with outside brokers and carriers to identify freight opportunities, keep trucks loaded, and maximize revenue.
• Calculates freight rates, reviews fuel surcharges, and works with customers to support mutually beneficial hauling arrangements.
• Reviews and signs driver paysheets for the prior week and ensures supporting information is accurate.
• Maintains required documentation for each trailer and ensures records are complete, current, and readily available.
• Maintains owner-operator insurance coverage to ensure policies remain current and provides certificates of insurance to companies when requested.
• Troubleshoots and resolves potential delivery, pickup, equipment, and customer service issues before they result in service disruptions.
• Receives reports of incidents, accidents, injuries, or property damage and promptly directs information to the appropriate insurance, safety, and management contacts.
• Maintains safety procedures at Rahr and customer facilities during loading and unloading activities.
• Ensures Department of Transportation (DOT), state, and local regulations are followed along with all company expectations.
• Maximizes capacity by ensuring productive use of equipment and drivers.
• Reports driver performance issues, concerns, or disputes to appropriate management for resolution.
• Identifies and resolves problems in a timely manner by gathering and analyzing information and developing alternative solutions when needed.

MINIMUM EDUCATION & WORK REQUIREMENTS

• Bachelor’s degree in Transportation, Logistics, Business, or related field or equivalent work experience.
• 5+ years of experience in transportation, logistics, or supply chain management.
• Experience working with transportation and supply chain systems.
• Strong technical proficiency with Microsoft Office Suite.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong understanding of transportation and logistics principles and operations.
• Strong verbal and written communication skills.
• Ability to communicate effectively with internal and external customers.
• Displays flexibility to adapt to change and ability to deal with frequent change, delays, or unexpected events.
• Ability to function well in a fast-paced environment and commit to long hours when necessary to reach goals.
• Self-motivated with a strong work ethic.
• Excellent analytical and problem-solving skills with attention to detail.
• Proven customer service skills with the ability to follow through and resolve issues.
• Ability to be a self-starter, capable of working effectively in a team environment or as an individual contributor.
• Consistently demonstrates adherence to workplace safety procedures and policies and willingness to report potentially unsafe conditions.
• Demonstrates a high level of integrity, ethics, and adherence to company values.