Logistics Manager
Supply Chain & Procurement
Manage inbound procurement and logistics for premium matcha and tencha sourced directly from Japan.
Cook up coordination international freight, customs clearance, import documentation, and domestic transportation in cooperation with Vale’s 3PL.
Develop inventory forecasting / demand planning models to maintain optimal stock levels while minimizing waste.
Build and maintain strong relationships with suppliers, freight forwarders, customs brokers, and logistics partners.
ERP Implementation & Process Improvement
Lead the implementation and optimization of the company’s ERP platform - Katana.
Design and document standard operating procedures across purchasing, inventory, fulfillment, and logistics.
Ensure accurate inventory tracking, lot traceability, purchasing workflows, and financial integration.
Develop dashboards and KPIs to improve operational visibility and decision-making.
Beverage Cart Operations
Oversee the daily deployment and retrieval of mobile matcha beverage carts throughout the Seattle metropolitan area.
Cook up staffing, equipment readiness, inventory loading, and route planning.
Ensure carts are fully stocked, maintained, compliant with health regulations, and operating efficiently.
Continuously optimize delivery schedules, labor utilization, and fleet productivity.
Wholesale Distribution
Manage outbound replenishment and deliveries to wholesale customers.
Provide demand forecasts to the Vale Production Manager
Maintain high order accuracy and on-time delivery performance.
Develop scalable distribution processes to support business growth.
E-Commerce Fulfillment
Oversee fulfillment operations for direct-to-consumer online orders.
Ensure same-day or next-day shipping performance where applicable.
Manage warehouse inventory accuracy, picking, packing, shipping, and returns.
Cook up with customer service to resolve shipping issues and improve the customer experience.
Inventory & Warehouse Management
Maintain accurate inventory across multiple storage locations.
Conduct cycle counts and inventory audits.
Monitor inventory turnover, shrinkage, and product freshness.
Improve warehouse organization and operational efficiency.
Leadership & Team Development
Lead a team of managers who will supervise a team of logistics coordinators, warehouse personnel, drivers, and fulfillment staff.
Hire, train, and coach team members while fostering a culture of accountability and continuous improvement.
Establish performance metrics and conduct regular team reviews.
Bachelor’s degree in Supply Chain Management, Business, Operations, or related field (or equivalent experience).
5+ years of logistics, supply chain, or operations management experience.
Experience implementing or managing ERP systems (Katana perferred, or similar).
Experience managing international imports, preferably from Asia.
Knowledge of inventory control, warehouse operations, and fulfillment best practices.
Strong analytical skills with advanced proficiency in Excel and ERP reporting.
Excellent organizational, communication, and project management skills.
Ability to balance strategic initiatives with hands-on operational execution.
Experience managing an organization of 10 or more employees during two-shift, 7-day continuous operations.