Logistics Dispatcher

About the role

A Logistics Dispatcher is responsible for coordinating and directing the movement of trucks and products to ensure pickups and deliveries are completed in an accurate, efficient, and timely manner.

Responsibilities

• Develop and key daily driver routes into the company dispatch routing system.
• Continuously monitor dispatch programs, GPS, and driver communication.
• Manage and schedule loads for inventory-managed accounts.
• Maintain constant communication with drivers for delivery updates to complete orders in the dispatch routing system.
• Act as liaison between Offen’s sales/supply teams and drivers.
• Gain a working knowledge of Offen’s dispatching model and processes.
• Prepare invoices for review.
• Provide pertinent information to drivers regarding pin numbers, customer complaints, customer-specific requests, equipment needed, etc.
• Use effective listening skills to collect required information and escalate pertinent information.

Requirements

• High School Diploma or GED.
• Flexible schedule with ability to work nights and weekends.
• Ability to work up to 12-hour shifts.
• Must be on call as needed.
• Working knowledge of DOT and transportation.
• 2-3 years of freight/truck dispatching experience required (preferably in the fuel industry).
• Strong written and verbal communication skills and the ability to collaborate with others.
• Strong problem-solving and analytical skills.
• Strong organizational skills and attention to detail.

Working Environment and Physical Demands

Work is performed in a standard office environment with frequent local travel. Requires the ability to lift files, open filing cabinets, and bend or stand as necessary; may regularly require the ability to lift up to 35 lbs. and occasionally lift 80+ lbs. with assistance.

Benefits

• Health, dental, and vision coverage, effective the 1st of the month following the date of hire.
• Company-paid life insurance and long-term disability.
• Employee-paid voluntary benefits such as voluntary life, short-term disability, critical illness, accident, and legal.
• Participation in the company 401(k) plan with eligibility for the company match after 6 months of service.
• Paid time off (PTO).
• Company-paid holidays.

Pay

$27.00 - $29.00/hour