Logistics-Dispatcher

Responsibilities

• Work in environments including adverse conditions such as cold, snow, rain or heat
• Interact and communicate with customers via telephone, email and/or in person in a polite and courteous way
• Direct emergency vehicles and handle communication for emergencies when necessary
• Complete a daily shift log and pass down information at end of shift to Security Guard
• Perform trailer security exit checklist with Carrier Driver and store electronically with the Bill of Lading (BOL)
• Submit Quality Issue notifications to Quality Department
• Record customer interactions and transactions, including details of inquiries, complaints and comments, as well as action taken
• Records, documents and perform data entry for trailer moves
• Maintain inventory/location records of finished goods and other trailers as needed
• Escalates unresolved issues to supervisor
• Register visitors and direct to entry points
• Answering internal and external calls
• Read and interpret documents and instructions
• Perform and complete Vehicle Daily Inspection checklist on assigned vehicle
• Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to company policy
• Contribute to the team effort to produce a quality product
• Attend scheduled work hours on a regular and timely basis and maintain good attendance
• Ability to work overtime
• Ensure the safety of others near moving vehicles
• Maintain key and equipment list
• Perform other duties assigned required by the Company

Qualifications

• High School Diploma, GED, or technical school education and at least 2 years of related experience in a manufacturing environment
• Valid Driver’s License

Skills

• Safe driving skills and good driving record
• Fluency in English language
• Ability to work alone and unsupervised
• Ability to organize and prioritize time to balance conflicting demands
• Ability to operate two-way and emergency radio systems

Schedule

Monday through Friday 7am-3:00pm