Logistics Coordinator

DP World · Kuna, ID · 4 days ago

Full-time

About the role

Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
Ability to communicate both internally and externally with the customers and stakeholders.
Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
Sure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
Other duties as assigned.

Responsibilities

Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
Ability to communicate both internally and externally with the customers and stakeholders.
Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
Sure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
Other duties as assigned.

Requirements

Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
Ability to adapt and work in an ever changing, stress induced changing environment.
Ability to multiitask effectively.

Qualifications

Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
Ability to adapt and work in an ever changing, stress induced changing environment.
Ability to multiitask effectively.

Skills

Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
Ability to adapt and work in an ever changing, stress induced changing environment.
Ability to multiitask effectively.

Benefits

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

Pay

Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.