Logistics Coordinator

Key Responsibilities

• Cook up and oversee the transportation of household goods and personal belongings.
• Act as a primary contact for customers, offering guidance and support before, during, and after their move.
• Aid management with scheduling, tracking, and logistics-related activities.
• Maintain accurate records and process customer documentation to ensure compliance and accuracy.
• Communicate effectively with customers, vendors, and internal teams through phone, email, and written correspondence.
• Perform a variety of administrative duties in a fast-paced office environment, including data entry, file management, and report preparation.
• Adapt to changing priorities and deadlines while maintaining a high level of organization and professionalism.
• Protect confidential information and follow established company procedures.
• Collaborate with team members to achieve operational goals and deliver exceptional customer service.

Qualifications

• Strong verbal and written communication skills.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Excellent organizational, scheduling, and time-management abilities.
• Ability to prioritize tasks, multitask effectively, and work independently.
• Strong attention to detail and problem-solving skills.
• Professional phone etiquette and customer service experience.
• Experience handling administrative tasks, data entry, and document review.

Education & Experience

• A high school diploma or equivalent required.
• A minimum of three years of administrative and customer service experience.
• Previous experience in the transportation, logistics, relocation, or moving industry is preferred.

Physical Requirements

• Ability to remain seated and work at a computer for extended periods.
• Must be capable of occasionally lifting and carrying items weighing up to 20 pounds.