Loge Food Attendant | Part-Time | Benchmark International Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of world-class venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

About The Venue

From 2011 to 2013, Benchmark International Arena underwent more than $62 million in improvements, establishing itself as Florida’s premier entertainment venue and home of the Tampa Bay Lightning. The arena features unique attractions such as lightning-throwing Tesla coils, an 11,000 square-foot Budweiser Biergarten with city views, and a massive five-manual, 105-rank digital pipe organ. Consistently ranked among the best venues in the U.S., Benchmark International Arena continues to set new standards in live entertainment.

Responsibilities

• Maintain and monitor food and beverage service areas, ensuring they remain clean, organized, and fully stocked throughout events.
• Replenish food and beverage items in a timely manner, coordinating with the culinary team to ensure smooth execution and consistent food quality.
• Set up and break down assigned service areas, including linens, dishware, glassware, utensils, and serving equipment, ensuring all items are operable and clean before and after each event.
• Provide attentive, friendly, and professional guest service by anticipating needs, responding promptly to requests, and proactively addressing issues such as empty platters, spills, or guest concerns.
• Observe and monitor guests to provide assistance when needed and recognize when guests are visibly intoxicated, following company alcohol service policies and procedures.
• Monitor inventory, fulfill requisitions, and ensure club areas are properly equipped with serving ware and supplies.
• Collaborate with fellow attendants, supervisors, and the culinary team to deliver a seamless, elevated premium experience.
• Follow all company policies, procedures, and standards for safety, sanitation, uniform appearance, and guest interaction.
• Ensure compliance with health and safety regulations while promoting a positive atmosphere for guests and team members.
• Demonstrate reliability and consistent attendance in accordance with company standards.
• Perform additional duties as assigned by supervisors or managers to support event operations.

Requirements

• High school diploma or equivalent preferred.
• Previous experience in hospitality, food service, or customer service preferred (premium or fine dining service experience a plus).
• Strong interpersonal and communication skills, with the ability to engage employees, management, and guests in a professional and positive manner while maintaining a guest-first mindset.
• Ability to multitask and remain organized in a fast-paced, team-oriented environment.
• Attention to detail and commitment to service excellence and cleanliness.
• Possess a valid food handling certificate or alcohol service permit as required by state or federal regulations, or be willing to obtain the certification through company-provided training.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
• Ability to stand and walk for extended periods of time and lift heavy objects.
• Must be able to work flexible hours, including evenings, weekends, and holidays.

Benefits

• 401(k) Savings Plan and 401(k) matching.

Pay

$16.00–$20.00 per hour