Jobs · Writing · Connecticut

Location Manager

Zūm · Stamford, CT · 1 mo ago
On-siteWriting$100k–$135k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About Zūm" (company description) then "About The Role". We should not repeat job title as heading. We need headings for sections: About the role, Responsibilities, Requirements (or Qualifications), Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes "About The Role" (description). Then "What Makes You Successful In This Role" (maybe part of About the role). Then "Responsibilities" with bullet list. Then "Performance Management & Safety", "Team Development & Operations", "Electrification Project Management". Those could be sub-sections under Responsibilities? But we need to follow instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. We have "About The Role" -> heading About the role. Then we have responsibilities list; we can put under

Responsibilities

with
  • . Also we have Qualifications (Basic Qualifications, Preferred Qualifications) -> heading Requirements or Qualifications? The instruction list includes Requirements, Qualifications, Skills. We can use Qualifications heading for both basic and preferred. Also we have Pay: "$100,000 - $135,000 a year". So we need a Pay section with that content. Benefits: not explicitly listed; there is no benefits description. So we should not include Benefits unless present. Schedule: not mentioned. So we omit Benefits and Schedule. We also need to include any other metadata like location? The posting mentions Stamford, CT. Could be included in About the role paragraph. We'll keep that. We must remove boilerplate: EEO, AI tools, etc. Also remove duplicated lines. Also remove "About Zūm" maybe? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." The "About Zūm" is company description, not a heading per the list. Should we include it? It's not one of the allowed headings but could be part of About the role? Probably we can include a short paragraph about the company under About the role or maybe a separate section? The instruction says use headings only for those specific ones; we can still have

    paragraphs outside headings. So we can keep a brief intro about Zum as a paragraph before the About the role heading? But the instruction says "Prefer a few substantive sections over many thin ones." We could combine company description into About the role section. However the "About The Role" heading is separate; we could put company description as a

    before that heading. That seems fine. We must preserve all substantive information. So we need to include details about responsibilities, qualifications, pay, etc. Let's extract: Company description: About Zūm ... (the paragraph). We'll keep as a paragraph. About The Role: "We're seeking an experienced Location Manager to lead transportation operations at Stamford, CT. This role encompasses the complete operational lifecycle—from bid development and startup to daily management and continuous improvement. You'll build high-performing teams, manage P&L accountability, and establish best-in-class transportation operations that exceed customer expectations." What Makes You Successful In This Role: bullet-like sentences but not list. We'll incorporate into About the role paragraph or as a separate

    . Probably keep as a paragraph. Responsibilities: multiple sub-sections: Operational Leadership & Start-Up, Performance Management & Safety, Team Development & Operations, Electrification Project Management. We'll combine all bullet points under Responsibilities

    • . Need to preserve each bullet. Let's list responsibilities bullets: Operational Leadership & Start-Up: - Execute complete site start-ups for newly awarded contracts, team hiring, facility setup, IT implementation - Develop training and hiring programs for location that meets or exceeds state, federal, and district guidelines - Develop and maintain customer and stakeholder relationships, consistently exceeding expectations through proactive communication and service delivery - Manage assigned contract operations, ensuring consistency and excellence Performance Management & Safety: - Utilize Zum's IT infrastructure to monitor, analyze, and exceed balanced scorecard KPIs across all operational areas - Spearhead a behavioral safety culture that protects employees, students, and the broader community - Oversee Safety Department compliance with state, federal, DOT regulations, RFP requirements, and meticulous record keeping - Review all incident reports, ensure proper accident/incident reporting procedures, and submit documentation as required - Maintain P&L accountability in alignment with company financial guidelines Team Development & Operations: - Collaborate with Human Resources, Recruiting, and Safety teams to strategize and execute hiring plans that support operational needs - Develop and coach Zum employees to become our next generation of leaders through mentoring and growth opportunities - Partner with Maintenance leaders to ensure complete fleet readiness and maintain accurate inventory meeting all regulatory and contractual requirements - Oversee daily operations including scheduling, staffing, field trip/charter processes, route awards, and trip execution - Work with the payroll department to ensure timely, accurate processing and resolve discrepancies promptly - Manage union relationship according to collective bargaining agreement (CBA) guidelines - Maintain organized, safe, clean, and efficient operational facilities - Partner with Safety Manager to coordinate accident investigations and workers' compensation cases, working with insurance adjusters and claims administrators to ensure accountability and timely resolution - Build and maintain strong relationships with school district partners and community to ensure service excellence Electrification Project Management: - Plan, execute, and complete school bus yard electrification projects on time, within budget, and to specification - Manage project plans, schedules, budgets, and coordinate with contractors, school district staff, utilities, and AHJs - Monitor progress, report on status, risks, and issues, and resolve project-related conflicts - Ensure compliance with safety regulations and environmental standards throughout project lifecycle Now Qualifications: Basic Qualifications: - Demonstrated experience managing full profit and loss (P&L) accountability with operational oversight and KPI responsibility - 5+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries - Experience with scheduling, staffing, planning, and operational execution - 5+ years of experience maintaining client-facing relationships and managing customer accounts in an operational environment, with demonstrated ability to deliver customer service to both external clients and internal stakeholders - Experience managing salaried leaders and/or coordinating across multiple departments - Track record of career progression supported by relevant certifications or continuing education, with demonstrated success in developing direct reports and building high-performing teams - Comprehensive understanding of and demonstrated experience with safety practices, protocols, processes, compliance requirements, and regulatory standards Preferred Qualifications: - Experience managing in a unionized (CBA) environment - Prior leadership in transportation start-up or new district launch, including sourcing facilities, implementing IT systems, building teams, and intaking fleet vehicles - Demonstrated experience successfully managing through periods of rapid organizational growth or major management/structural changes - Proficiency with Microsoft or G Suite applications (Sheets, Docs, Slides) Pay: "$100,000 - $135,000 a year" We should not include EEO etc. Now produce HTML. Structure:

      About Zūm ...

      About the role

      We're seeking an experienced Location Manager to lead transportation operations at Stamford, CT. This role encompasses the complete operational lifecycle—from bid development and startup to daily management and continuous improvement. You'll build high-performing teams, manage P&L accountability, and establish best-in-class transportation operations that exceed customer expectations.

      What makes you successful in this role: You're a decisive leader who thrives in dynamic, fast-paced environments where every day brings new challenges. You balance operational urgency with safety discipline, never compromising on what matters most. You're a natural relationship builder who earns trust with customers, employees, and stakeholders through consistent follow-through. You see potential in people and invest in their growth, building teams that take ownership and deliver results. You're equally comfortable reviewing financial reports, walking the yard with drivers, and presenting to school district administrators. You take pride in building something from the ground up and have the resilience and initiative to overcome obstacles without waiting for permission.

      Responsibilities

      • Execute complete site start-ups for newly awarded contracts, team hiring, facility setup, IT implementation
      • Develop training and hiring programs for location that meets or exceeds state, federal, and district guidelines
      • Develop and maintain customer and stakeholder relationships, consistently exceeding expectations through proactive communication and service delivery
      • Manage assigned contract operations, ensuring consistency and excellence
      • Utilize Zum's IT infrastructure to monitor, analyze, and exceed balanced scorecard KPIs across all operational areas
      • Spearhead a behavioral safety culture that protects employees, students, and the broader community
      • Oversee Safety Department compliance with state, federal, DOT regulations, RFP requirements, and meticulous record keeping
      • Review all incident reports, ensure proper accident/incident reporting procedures, and submit documentation as required
      • Maintain P&L accountability in alignment with company financial guidelines
      • Collaborate with Human Resources, Recruiting, and Safety teams to strategize and execute hiring plans that support operational needs
      • Develop and coach Zum employees to become our next generation of leaders through mentoring and growth opportunities
      • Partner with Maintenance leaders to ensure complete fleet readiness and maintain accurate inventory meeting all regulatory and contractual requirements
      • Oversee daily operations including scheduling, staffing, field trip/charter processes, route awards, and trip execution
      • Work with the payroll department to ensure timely, accurate processing and resolve discrepancies promptly
      • Manage union relationship according to collective bargaining agreement (CBA) guidelines
      • Maintain organized, safe, clean, and efficient operational facilities
      • Partner with Safety Manager to coordinate accident investigations and workers' compensation cases, working with insurance adjusters and claims administrators to ensure accountability and timely resolution
      • Build and maintain strong relationships with school district partners and community to ensure service excellence
      • Plan, execute, and complete school bus yard electrification projects on time, within budget, and to specification
      • Manage project plans, schedules, budgets, and coordinate with contractors, school district staff, utilities, and AHJs
      • Monitor progress, report on status, risks, and issues, and resolve project-related conflicts
      • Ensure compliance with safety regulations and environmental standards throughout project lifecycle

      Qualifications

      • Demonstrated experience managing full profit and loss (P&L) accountability with operational oversight and KPI responsibility
      • 5+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
      • Experience with scheduling, staffing, planning, and operational execution
      • 5+ years of experience maintaining client-facing relationships and managing customer accounts in an operational environment, with demonstrated ability to deliver customer service to both external clients and internal stakeholders
      • Experience managing salaried leaders and/or coordinating across multiple departments
      • Track record of career progression supported by relevant certifications or continuing education, with demonstrated success in developing direct reports and building high-performing teams
      • Comprehensive understanding of and demonstrated experience with safety practices, protocols, processes, compliance requirements, and regulatory standards
      • Experience managing in a unionized (CBA) environment
      • Prior leadership in transportation start-up or new district launch, including sourcing facilities, implementing IT systems, building teams, and intaking fleet vehicles
      • Demonstrated experience successfully managing through periods of rapid organizational growth or major

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