Local Gastro Account Manager - South Carolina

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience—and products and services in our Allergan Aesthetics portfolio.

About the role

This field-based position covers all of South Carolina, as well as Raleigh and Charlotte, NC. Candidates should live within a reasonable distance of these primary cities.

The Local Gastro Account Manager, Site of Care (SOC) is responsible for assessing, planning, and executing AbbVie programs to support treatment delivery for our infused therapy offerings within the Gastroenterology business units. This role involves prospecting and establishing business-to-business relationships with local sites of care (SOC) and developing and executing account/partner business plans that deliver on agreed-upon objectives.

Responsibilities

• Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies.
• Execute against defined Management by Objectives (MBOs).
• Provide an overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with the Medical Affairs team as necessary.
• Identify gaps in existing SOC networks and develop plans to expand SOC options.
• Pull through national partnership contracts at the local level; develop business cases to support contracts, execute, and manage to ensure optimal results, if applicable.
• Provide proactive and ongoing access-related education, including coding and billing, and conduct quarterly business reviews with SOC administrative leaders.
• Understand healthcare issues/strategies, customer issues/trends, and best practices to establish credibility beyond product and therapeutic areas.
• Serve as the lead point of contact with sales, patient services, and reimbursement access functions for assigned SOC customers/partners.
• Evaluate, develop, monitor, and measure partnerships/business plans within designated customer/partner accounts to align with defined objectives (profit, growth, value).
• Develop and grow relationships with appropriate individuals within accounts to meet business needs through a collaborative approach while driving results.
• Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits.

Qualifications

• Minimum of 4 years of pharma/medical industry experience required.
• Minimum of 2 years’ experience with market access/site of care customer segments and reimbursement (commercial and government payers, billing/coding) with infused products required.
• Direct experience with identifying and activating sites of care in various infusion service areas such as:
  • National and/or regional infusion service provider sites (e.g., SPP’s, Infusion Management Companies).
  • Individual buy-and-bill physician office practices.
• Ability to work independently and make decisions but with awareness of when supervisory input is essential.
• Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job.
• Fosters innovation in account approaches and practices.
• Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations.
• Excellent planning and organizational skills to work within date-sensitive deadlines.
• Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Travel required: 70-75%.
• Valid driver’s license; ability to pass a pre-employment drug screening test and meet safe driving requirements.

Benefits

• Comprehensive package including paid time off (vacation, holidays, sick).
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Eligibility to participate in long-term incentive programs.