Lobby Ambassador

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Lobby Ambassador, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Ambassador’s primary duty is to provide the tenants and guests of AUS’ client with superior customer service, and the ability to understand and meet their needs and assist them with a multitude of tasks. Additionally, the Lobby Ambassador will perform post-specific security duties to ensure the client’s tenants and guests have a positive and efficient experience during entry and exit of the building.

Responsibilities

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem-solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Operate Access Control system to verify guest registration, reason for visit, check and log identification
• Serve as the first point of contact when an employee, tenant, or guest enters the lobby, ensuring a positive and efficient experience.
• Serve as the face of the customer, as well as AUS, by graciously greeting and attending to employees/visitors/tenants

Requirements

• Be at least 21+ years of age
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• 5+ years of security experience
• Supervisory experience
• Valid driver’s license (in job state) and compliance with AU Driver Policy requirements
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Pay

$27.58 / hour

Schedule

Full Time, Morning Shifts, 6:00 AM - 3:00 PM, Monday through Friday

Benefits

• Health insurance and retirement plans
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more
• Weekly and daily pay options

Location: San Jose, CA