Loan Processor

At GreenStone Farm Credit Services, we're seeking a dedicated and customer-focused Loan Processor to be the cornerstone of our exceptional service for our Country Living (consumer) segment. This role is a vital pillar within our team, directly contributing to seamless loan processing and loan documentation operations.

About Us

Our $16 billion portfolio serves customers ranging from rural homeowners to global agriculture and food businesses, offering employees a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Many of our team members are highly respected in their area of expertise at both the state and national level, making GreenStone one of the top Farm Credit associations in the country.

Our Core Four values steer everything we do: Customer First, Delivery Quality, Get Involved, and Do the Right Thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Our culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules.

Schedule

Enjoy a consistent schedule of 8:00 AM – 4:30 PM, Monday – Friday in the office, providing a stable work-life balance.

Benefits

• 15 vacation days, 12 sick days, and 12 paid holidays per year
• 401(k) plan – up to a 9% employer contribution/match
• Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, and more
• $150/year Logo Wear allowance
• $400/year Wellness Subsidy/Reimbursement & wellness programs
• $6,000 lifetime maximum Student Debt repayment program
• Yearly bonus/incentive opportunity available to all benefit-eligible employees

Responsibilities

• Collect, coordinate, and upload documentation to facilitate loan closings
• Provide disclosures in a timely manner in accordance with compliance
• Clear approval conditions as outlined by legal or credit
• Perform data entry, loan servicing, and property management coordination
• Order title commitments, flood insurance, appraisals, and generate loan documents
• Read legal descriptions and work closely with the loan officer and borrower to clear exceptions prior to closing
• Provide excellent internal and external customer service
• Handle daily customer interactions, including answering incoming calls, receipting payments, and disbursing funds
• Order supplies as needed

Requirements

• High School Diploma or Equivalent
• 2+ years of customer service or office experience

Skills

• Mortgage, loan, or title experience – Preferred
• Communication Expert – Excellent verbal and written communication skills to maintain relationships and provide status updates
• Detail-Oriented – Strong attention to detail to accurately enter and verify data
• Problem Solver – Ability to resolve issues efficiently and effectively
• Multitasking Pro – Skilled in managing multiple tasks and priorities