Loan Processor

About the role

The Loan Processor at Northpointe Bank is responsible for managing the end-to-end processing of mortgage loans, ensuring accuracy, compliance, and an exceptional borrower experience.

Responsibilities

• Review and audit loan submissions to ensure accuracy and completeness.
• Order and manage third-party services (appraisals, title work, payoffs, etc.).
• Collaborate with underwriters, Loan Officers (LOs), and Loan Officer Assistants (LOAs) to prepare files for clear-to-close.
• Manage an active loan pipeline and ensure target closing dates are met.
• Maintain knowledge of all loan products and investor requirements (Fannie Mae, Freddie Mac, FHA, VA, USDA, etc.).
• Support centralized disclosure operations and ensure compliance with regulatory guidelines.
• Safeguard sensitive borrower data and maintain confidentiality.

Requirements

• A high school diploma or equivalent required.
• Minimum 2 years of mortgage loan processing and/or basic underwriting experience.
• 1+ years of customer service experience preferred.
• Experience working with loan products including Fannie Mae, Freddie Mac, FHA, VA, USDA, MSHDA, OHFA, and FHLB.
• Proficiency with Microsoft Office Suite and mortgage loan origination systems.
• Strong organizational skills and attention to detail in a fast-paced environment.
• Excellent communication and collaboration skills.
• Self-motivated and resourceful, with the ability to work independently or in a team setting.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of mortgage loan processing and/or basic underwriting experience.
• 1+ years of customer service experience preferred.
• Experience working with loan products including Fannie Mae, Freddie Mac, FHA, VA, USDA, MSHDA, OHFA, and FHLB.
• Proficiency with Microsoft Office Suite and mortgage loan origination systems.
• Strong organizational skills and attention to detail in a fast-paced environment.
• Excellent communication and collaboration skills.
• Self-motivated and resourceful, with the ability to work independently or in a team setting.

Skills

• Attention to detail.
• Customer service orientation.
• Organizational skills.
• Microsoft Office Suite proficiency.
• Loan product knowledge (Fannie Mae, Freddie Mac, FHA, VA, USDA, etc.).
• Collaboration and teamwork.
• Independent problem-solving abilities.

Benefits

• Medical
• Dental
• Vision
• Life, LTD, & AD&D
• Dependent Care Spending Plan (DCSA)
• Employer Stock Ownership Plan with 401(k) feature and company match
• Complimentary Banking Services
• Tuition Assistance

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position.