Loan Operations Project Specialist

About the role

The Loan Operations Project Specialist plays a vital role in supporting and driving operational efficiency within the loan operations department. This position is responsible for managing projects related to mergers and acquisitions, ensuring seamless integration and transition of loan operations throughout the process. The Specialist serves as a flexible resource within the Loan Operations department, rotating across functions and supporting various teams as operational needs require.

Responsibilities

• List Manage and implement loan operations projects from initiation to completion, ensuring alignment with organizational objectives and timelines.
• Communicate project status and provide comprehensive monthly reports to Senior management, covering projects in process, upcoming initiatives and completed activities.
• Lead and support projects related to mergers and acquisitions, including planning, coordination, integration, and post-merger transition of loan operations functions.
• Serve as a floater within the Loan Operations department, providing support across various teams and functions as needed to ensure operational continuity and address changing business demands.
• Collaborate with cross-functional teams--including Commercial Credit, IT, Accounting, Compliance, and Strategic Integration teams--to ensure smooth project delivery and integration.
• Analyze current loan operations processes and identify opportunities for improvement, automation, and risk mitigation.
• Document project requirements, workflows, and procedures; prepare detailed project plans and status reports for management.
• Monitor project progress, resolve issues, and escalate risks or barriers as necessary to ensure timely completion.
• Support change management efforts, including staff training and communication related to new systems or process changes.
• Ensure compliance with regulatory requirements and internal policies throughout project lifecycles, including those associated with mergers and acquisitions.
• Aid in the testing, implementation, and evaluation of new technologies and systems for loan operations.
• Gather and analyze data to measure project outcomes, report findings, and recommend further improvements.

Requirements

• Strong analytical, organizational, and communication skills.
• Thrive in a fast-paced, team-oriented environment.
• Strong understanding of loan products, processing workflows, and regulatory requirements.
• Excellent analytical, organizational, and problem-solving abilities.
• Proficient with Microsoft Office Suite and loan management software; experience with project management tools preferred.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to work independently and collaboratively across teams, and to adapt quickly as a floater in diverse operational roles.
• High attention to detail and commitment to accuracy and compliance.