Loan Officer Training Program (ACES)

About the Role

loanDepot is offering an opportunity for individuals seeking a challenging yet fulfilling career in sales with a renowned industry leader. As an ACES Lending Officer, you will undergo comprehensive training to pass the SAFE and National Licensing exams. The program covers the lending landscape, including mortgages and HELOCs, and involves collaboration with experienced training and sales leadership teams to equip you with expertise for a successful career as a future Licensed Lending Officer.

Who We're Looking For

Our ideal candidate prioritizes customer satisfaction, is comfortable with technology, proactive, and excels at building strong sales relationships. While previous lending experience isn’t necessary, a proven sales record demonstrating the ability to meet and surpass sales targets is required.

Responsibilities

• Dedication to Learning: Embrace a comprehensive training program tailored to cultivate expertise across the entire loan life cycle.
• Sales Aptitude: Identify and pursue sales opportunities effectively.
• Financial Acumen: Understand basic financial concepts and mortgage products.
• Adaptability: Learn and adapt to industry changes and company policies.
• Time Management: Prioritize tasks and meet deadlines in a fast-paced environment.
• Ethical Standards: Maintain high ethical standards in all interactions.
• Technology Proficiency: Use software for loan processing and customer management.
• Customer Focus: Deliver exceptional customer service throughout the loan process.

Requirements

• Sales Experience: Minimum of 2 years of sales experience with a proven history of meeting and exceeding goals (call center sales experience highly preferred).
• Location: Must be able to commute to Chandler, AZ full-time.
• Licensing Requirements: Ability to pass the NMLS exam and meet mortgage requirements for obtaining state and national licenses.
• Customer Focus: Demonstrated ability to connect with clients through phone presentations and cultivate strong relationships.
• Reliability: Consistent attendance and punctuality, with a collaborative attitude and willingness to embrace coaching.
• Education: A bachelor’s degree is highly preferred.

Benefits

• Company-provided leads (no need to source or purchase your own).
• Competitive compensation plan including hourly paid training.
• Comprehensive benefits package: medical, dental, vision, 401K matching, tuition reimbursement, parental leave, and more (loanDepotlivewell.com).
• Best-in-class leadership team to support your transition.

Pay

The base hourly rate for this role is $15.15/hour during training. Post-training, you will transition to a Licensed Lending Officer position with an hourly minimum wage plus a lucrative bonus structure based on fundings. A new compensation structure will be shared at that time, including a monthly per-origination bonus incentive once licensed and working with customers.

About LoanDepot

loanDepot (NYSE: LDI) is a digital commerce company committed to serving customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach, making it easier, faster, and less stressful to purchase or refinance a home. Headquartered in Southern California with offices nationwide, loanDepot offers a broad suite of lending and real estate services and is committed to community philanthropy.