Loan Officer Training Program (ACES)

About the role

loanDepot is offering an opportunity for individuals seeking a career in sales with a renowned industry leader. As an ACES Lending Officer, you will undergo comprehensive training to pass the SAFE and National Licensing exams, gaining expertise in mortgages, HELOCs, and the lending landscape. This role prepares you for a successful career as a future Licensed Lending Officer.

Who We're Looking For

Our ideal candidate prioritizes customer satisfaction, is comfortable with technology, proactive, and excels at building strong sales relationships. While previous lending experience isn’t necessary, a proven sales record demonstrating the ability to meet and surpass sales targets is required.

Responsibilities

• Embrace a comprehensive training program to develop expertise across the entire loan life cycle.
• Identify and pursue sales opportunities effectively.
• Understand basic financial concepts and mortgage products.
• Adapt to industry changes and company policies.
• Prioritize tasks and meet deadlines in a fast-paced environment.
• Maintain high ethical standards in all interactions.
• Use software for loan processing and customer management.
• Deliver exceptional customer service throughout the loan process.

Requirements

• Minimum of 2 years of sales experience with a proven history of meeting and exceeding goals (call center sales experience highly preferred).
• Ability to commute to Southfield, MI full-time.
• Ability to pass the NMLS exam and meet mortgage licensing requirements.
• Demonstrated ability to connect with clients through phone presentations and build strong relationships.
• Consistent attendance, punctuality, and willingness to embrace coaching for improvement.
• A bachelor’s degree is highly preferred.

Benefits

• Company-provided leads (no need to source or purchase your own).
• Competitive compensation plan, including hourly paid training.
• Comprehensive benefits package: medical, dental, vision, 401K matching, tuition reimbursement, and parental leave (loanDepotlivewell.com).
• Best-in-class leadership support during transition.

Pay

Base hourly rate of $15/hour during training. Post-training, as a Licensed Lending Officer, compensation includes an hourly minimum wage plus a lucrative bonus structure based on fundings. A monthly per-origination bonus incentive is also available once licensed and engaging with customers.

About loanDepot

loanDepot (NYSE: LDI) is a digital commerce company committed to serving customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach, making home purchases or refinancing faster and less stressful. Headquartered in Southern California with offices nationwide, loanDepot offers a broad suite of lending and real estate services and is committed to community philanthropy.