LMS Administrator Lead

About the Role

Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time LMS Administrator Lead at Fort Bliss, TX supporting the United States Army Noncommissioned Officer Academy (USANCOA) and Sergeants Major Course (SMC). This position is contingent on the award of a federal contract.

Key Responsibilities

• Serve as the lead technical resource for LMS administration and support operations.
• Manage LMS user accounts, enrollments, permissions, course shells, and system configurations.
• Provide Tier II and Tier III LMS troubleshooting and issue resolution.
• Perform compatibility testing, validation, and configuration reviews following LMS updates and patches.
• Support content migration and platform transition activities.
• Validate and troubleshoot SCORM and xAPI content packages.
• Support academic workflows, gradebook management, exam administration, and student record management.
• Develop reports, usage metrics, and data analytics supporting academic operations.
• Create and maintain SOPs, continuity documentation, and training materials.
• Train Government personnel, instructors, and course managers on LMS tools and processes.
• Coordinate technical issues with Government IT personnel and system owners.

Minimum Qualifications

• Minimum three (3) years of experience administering a Learning Management System.
• Experience with SCORM/xAPI content standards.
• Experience configuring course shells, permissions, enrollments, and user management functions.
• Experience performing compatibility testing, configuration validation, and Tier II/III technical support.
• Proficient in Microsoft Office applications.
• Ability to generate reports and analyze LMS data.
• Ability to communicate technical concepts to non-technical users.
• U.S. Citizen or legally authorized to work in the United States.
• Ability to obtain Fort Bliss installation access and complete all required Army training.

Preferred Qualifications

• Experience supporting Blackboard, ATIS Educate, Moodle, Canvas, or similar LMS platforms.
• Experience supporting military educational institutions or DoD organizations.
• Experience with LMS migration projects and content conversion efforts.
• Familiarity with academic reporting, accreditation support, and student information systems.
• Knowledge of Army educational systems and distributed learning environments.

Benefits

• 15 Days of Paid Time Off
• 11 Paid Holidays
• 401(k) Retirement Plan with Company Match
• Medical, Dental, and Eye Insurance
• Employee Referral Program
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Wellness Program
• Multiple Voluntary Medical Benefit