LMS Administrator

Your Role, Your Impact

• Manage day-to-day operation of LMS/KMS including deployment, user management, and system configuration
• With K&T Partner, create and maintain learning paths for users across enterprise
• Ensure linkage between knowledge/document systems
• Respond to user issues using ticketing system, identify and address patterns in trouble reports
• Assist with user training build/facilitation as needed
• Monitor and report on effectiveness and engagement with LMS/KMS
• Audit LMS/KMS for functionality, maintain required upgrade/bug-fix/security patch schedule
• Maintain high level of awareness to LMS new functions
• Includes knowledge of external systems
• Recommend improvements to LMS via new features or enhanced configuration options, implement as needed
• Generate, maintain, and report on testing content
• Generate, maintain, and report on learning surveys
• Create events in LMS
• Manage and look for ways to improve UX
• Participate in the evaluation and implementation of new learning and knowledge management technologies

Qualifications

• Passion for a simple, seamless user experience
• Highly skilled in LMS/KMS management, configuration, design, and troubleshooting
• Familiar with the principles of integration between digital systems
• Knowledge of instructional design principles and adult learning theory
• Knowledge of basic data security principles
• Strong ability to gather data and parse it into usable reports
• Able to translate business needs into blended learning experiences following a digital learning path
• Passionate for making Global's LMS/KMS experience a competitive advantage
• Bachelor's Degree

Pay

$73,600.00 - $110,400.00

Benefits

• Competitive Pay - We offer competitive salaries and opportunities for growth within.
• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead – We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.
• Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.