LMS Administrator

Position Responsibilities

• Answering training emails coming into the compass inbox and re-directing them as needed.
• Entering user training completion and data entry.
• Taking notes during meetings.
• Creating how to documents for training purposes.
• Maintain user data in Cornerstone.
• Uploading Manufacturing schedule into Cornerstone.
• Escalate user issues as needed.
• Aids in conducting Training Presentations.
• System Training for Admins and Instructors.
• Level 1 troubleshooting: Cornerstone availability
• Maintain and update user accounts as needed.
• Submit trouble shooting tickets to LMS vendor.
• Point of Contact (POC) for manufacturing questions from rosters
• Perform additional projects/duties to support ongoing business needs.

Experience

• Minimum 1 year of experience in a training coordinator, training assistant, or similar role that involves training or content management.
• Cornwallstone LMS experience preferred but not required.

Education/Certification

• High School diploma or higher.

Knowledge & Skills

• Ability to solve problems.
• Basic skills in Microsoft Word and Excel.
• Basic skills in Teams and Zoom.
• Ability to navigate Internet Browsers.
• Ability to form an email in a professional manner.
• Critical thinking skills.
• Proficient Communication Skills.
• Ability to do Basic troubleshooting.
• Ability to research issues and resolve them.
• Ability to work individually and as a team.
• Ability to apply good judgement, strong work ethics and integrity on the job.

Nature & Scope

• Works within well-defined instructions.
• Uses established procedures and works under supervision to perform assigned tasks.
• Works closely supervised.

Knowledge & Skills

• Ability to solve problems.
• Basic skills in Microsoft Word and Excel.
• Basic skills in Teams and Zoom.
• Ability to navigate Internet Browsers.
• Ability to form an email in a professional manner.
• Critical thinking skills.
• Proficient Communication Skills.
• Ability to do Basic troubleshooting.
• Ability to research issues and resolve them.
• Ability to work individually and as a team.
• Ability to apply good judgement, strong work ethics and integrity on the job.

Physical Requirements / Work Environment

• Long hours sitting at a desk using a computer.

Equal Employment Opportunity

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.