Service Manager
RNR Tire Express of the Carolinas, Georgia and Eastern Tennessee · Greensboro, NC · 2 wk ago
ManagementFull-time
About the role
Responsible for managing service operations, ensuring high-quality customer service, and overseeing team performance.
Responsibilities
- Oversee daily operations to ensure smooth service delivery.
- Manage team performance and provide regular feedback.
- Resolve customer issues and complaints efficiently.
- Develop and implement service improvement plans.
Requirements
- Bachelor’s degree in Business Administration, Management, or related field.
- At least 5 years of relevant experience in customer service or management roles.
- Proven ability to manage teams and resolve complex issues.
- Excellent communication and problem-solving skills.
Qualifications
- Strong leadership and interpersonal skills.
- Experience with CRM systems and project management tools.
- Ability to work independently and under pressure.
Skills
- Customer service excellence.
- Team management and leadership.
- Problem-solving and decision-making skills.
- Effective communication and conflict resolution.
Benefits
- Competitive salary package.
- Flexible working hours.
- Professional development opportunities.
- Health insurance coverage.
Pay
- $50,000 - $60,000 annually.
Schedule
- Full-time position.
- Monday to Friday, 9 AM to 5 PM.
Contact Information
To apply, please fill out the form below or contact us at [contact info].
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