Litigation & Claims Manager

Key Responsibilities

• Oversee the day-to-day management of all U.S. litigation and claims, including matters potentially covered by insurance as well as those not covered by insurance
• Coordinate with internal stakeholders and legal counsel to support the effective prosecution and defense of litigation and claims
• Act on behalf of the company in dispute resolution processes such as mediations, arbitrations, and court proceedings, supporting case strategy and resolution efforts
• Meet regularly with in-house counsel to review case developments, evaluate exposure, and align on litigation and claims strategy
• Aid in-house counsel and business operators in the selection and engagement of outside counsel and other legal resources
• Prepare and deliver quarterly reports summarizing the status, key developments, and risk exposure associated with all U.S. litigation and claims
• Maintain and manage relationships with outside counsel, expert witnesses, and where applicable, in coordination with Risk Management, insurer-appointed counsel
• Evaluate existing legal dispute resolution and claims handling systems and processes; recommend and support implementation of improvements or upgrades to improve efficiency, reporting, and oversight
• Coordinate with the Company’s Risk Management team to ensure alignment on insurance-related matters, claims handling, and litigation strategy
• Manage and administer claims as directed by in-house counsel, ensuring timely coordination and execution of required actions
• Support counsel by coordinating the collection and production of documentation required for litigation, claims, and discovery processes
• Maintain and oversee all Company litigation files to ensure accurate recordkeeping and accessibility of case materials
• Review, coordinate, and process legal documentation requiring Company approval and execution, including interrogatories, requests for production, requests for admissions, settlement agreements, and related filings
• Administer and track the payment of legal invoices, settlements, and related expenses in accordance with Company policies and approval
• Manage and oversee the litigation calendar, monitor key deadlines, and facilitate meetings with internal stakeholders and counsel to ensure timely progression of matters
• Oversee the review, approval, and allocation of legal invoices in coordination with internal stakeholders and finance
• Partner with regional leadership to align litigation and claims management with broader operational objectives
• Build, lead, and mentor a high-performing team, fostering accountability, professional development, and strong execution
• Establish clear performance expectations and support the development of the team within the litigation and claims function

What You'll Bring

• 10+ years litigation and claims experience
• Experience managing covered claims and working with insurers to resolve claims
• Previous experience working with senior leadership or executive management level positions
• Ability to solve difficult, complex problems and drive executive leadership decision making
• Willingness to work through short and unexpected deadlines
• Strong business acumen; accomplishing objectives while considering all aspects of the broader business goals
• Excellent ability to handle sensitive information
• Strong leadership and organizational skills in thought and process
• Proficiency with Microsoft office