Licensed Spa Coordinator, Palos Verdes

About the role

The Licensed Spa Coordinator plays a crucial role in ensuring a memorable experience for our Spa guests. This position requires a combination of managerial, customer service, and operational skills.

Responsibilities

• Interviewing, hiring, and coaching staff members.
• Outreach marketing for the spa.
• Manage daily operations, including inventory and monitoring of daily goals and budgets.
• Provide an orientation tour, explaining spa amenities offered, and answering guests' questions.
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation.
• Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions.
• Handle guests' questions and concerns professionally and courteously.
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area.

Requirements

• Must possess a valid California Massage Therapy License
• Enthusiasm and excellent customer service skills
• A friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic financial literacy and money handling skills
• Excellent communication, listening, and computer skills
• Able to be a team player

Qualifications

• Must possess a valid California Massage Therapy License
• Enthusiasm and excellent customer service skills
• A friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic financial literacy and money handling skills
• Excellent communication, listening, and computer skills
• Able to be a team player

Benefits

As a member of the Equinox team, you will receive:

• Competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• 30-50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

Pay

$20/hr for all hours worked, plus commission of $46+ per session, with monthly bonus opportunity.

Schedule

Full-time position.