Licensed Healthcare Agent

About the role

Connexion Point is seeking experienced and licensed Medicare agents to support individuals eligible for Dual Special Needs Plans (DSNP) through compassionate, consultative telesales conversations.

Responsibilities

• Handle inbound and outbound calls with prospective DSNP Medicare members, focused on sales, education, and enrollment
• Guide individuals through Dual Special Needs Plan options, helping them understand Medicare and Medicaid benefits and eligibility
• Support prospects through the enrollment process with clarity, accuracy, and a high level of care
• Maintain performance expectations around sales goals, call quality, conversion metrics, and schedule adherence
• Keep communication current with your supervisor and team
• Attend team meetings and training sessions throughout the season

Requirements

Required:

• Active Health or Health & Life license
• Minimum 1 year of Medicare experience
• Comfortable working across multiple software systems
• Strong communicator with a service-first approach
• Able to work a schedule that includes at least one weekend day during AEP
• Home office setup that meets remote work requirements
• Willing to complete a background check
• Basic computer skills and tech knowledge

Qualifications

Preferred:

• Telesales or contact center experience
• Familiarity with Medicare DSNP

Skills

None specifically listed in the job posting.

Benefits

Paid training and AHIP certification covered
Non-resident licenses and renewals covered
Continuing education credits
Remote/work-from-home
Season Training runs Monday through Friday
Once AEP begins (October 1), you'll move to your assigned production schedule from our Workforce Management team.
Production schedules include at least one weekend day per week.

Pay

$18.00/hr base pay

Schedule

Seasonal, with a home office setup that meets remote work requirements.

About Connexion Point

Connexion Point, an Integrity Marketing company, specializes in customized contact center services. We’re one of the fastest-growing companies in the U.S. and headquartered in Sandy, Utah. We help consumers make informed healthcare choices by connecting the healthcare industry to their consumers, and consumers to their healthcare. Healthcare is complicated. We make it simpler.

About Integrity

Integrity, one of the nation’s leading independent distributors of life, health and wealth insurance products, embraces a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge.