License and Permit Specialist I (Licensing Investigative Analyst) Corpus Christi, TX

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. We need to parse the posting. General Description: "Performs moderately complex (journey-level) licensing and permitting work. Work involves receiving, investigating and data entry review of license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes; communicating with external and internal customers; and approving license and permit applications.??May occasionally assist others in performing job duties of greater complexity. Works under general supervision, with limited latitude for the use of initiative and independent judgment." Note about training: "Must complete Licensing Department’s annual in-service training in-person and any other training the Department Director deems mandatory as per the agency’s policies, procedures, guidelines, and regulations. Any mandatory training that occurs outside of the designated duty station will involve travel, which may include overnight stays." Essential Job Functions broken down by %: 50% receives, screens, analyzes, investigates, reviews license and permit applications and other related documents to ensure completeness, accuracy, and compliance with state and federal regulations, policies and guidelines for processing and issuance. Monitors license and permit applications and requests for appropriate routing and processing needed to approve license and permits. Accountable for the timely and accurate issuance of licenses and permits in accordance with the mandated performance measures. Reviews, maintains, and updates essential information in the agency’s database system and other appropriate computer applications and systems. Monitors daily status of application inventory and reports to supervisor. Issues licenses and permits and coordinates with Resource and Planning for reimbursements or transfers of fees when applicable. Reviews records associated with license and permit applications, violations, and other information required to determine qualification. Reviews applications and ensures compliance with administrative codes, state statutes, and agency policies and procedures. 30% Provides administrative and technical assistance related to license and permit requirements to the public, agency staff, and government officials. Answers Licensing inquiries pertaining to rules, regulations, policies, and procedures. Creates notices, correspondence, and reports related to license and permit activities and compliance. Conducts research to resolve customer service inquiries. Provides customer service to both internal and external customers. Provides administrative support associated with maintaining the office. 10% Contributes to the development of administrative processes and procedures for the Licensing Department. May be assigned to special teams or projects. May assist in the development of technical and administrative procedures for the review of license and permit applications. 10% Education, Training, Certifications And Other Work Activities. Must maintain all Licensing related certifications. Performs related work as assigned. MQs, KSA, License/Certifications Minimum Qualifications Education: Graduation from a standard senior high school or equivalent. Experience: One (1) or more years of full-time work experience performing moderately complex application processing and/or application investigations. Applicable Substitutions: Experience and education may be substituted for one another. Knowledge, Skills, And Abilities Knowledge Knowledge of office practices; of administrative and technical procedures; and of applicable policies, administrative codes, interprets regulations and statutes. Knowledge of and seeks intermediate training, development, and certification for self-development. Exhibits sound knowledge, initiative, and judgment in accord with TABC’s Guiding Principles. Skills Skilled in continued proficiency in advanced licensing-related computer skills/software applications. Skilled in effective written, oral, and persuasive communication techniques. Abilities Ability to expand learning experience in the managing-of-change, mediation, and mitigating conflict. Ability to own personal development and learn performance management concepts. Ability to collaborate and exchange creative ideas. Exhibits personal integrity/credibility. Exhibits effective team-related concepts. Registration, Certification Or Licensure Possess a valid Texas driver’s license, if applicableAdditional certifications may be required to be registered, certified, or licensed in a specialty area. Physical Requirements/Supplemental Information: This position functions in a standard office environment. Must be able to move around the office to access filing cabinets, office equipment and move up to 20 pounds. Must be able to communicate and exchange information via phone, computer, in person and via electronic media. Must be able to perform repetitive use of a keyboard at a workstation. Must be able to work with overlapping deadlines. This position is expected to work in the office but may be eligible for situational or hybrid telework schedule upon completion of an initial probationary period. For teleworking, must have a secure, dedicated workspace with internet service, ability to maintain a reliable consistent work schedule and be available for meetings and group collaboration via Microsoft Teams or other platforms/applications during regular business hours. Military Occupational Specialist (mos) Code ... (skip as boilerplate? It's not required but maybe we can include as part of Requirements? It's more like supplemental info. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The MOS code is not boilerplate but maybe not needed. It's more like a note for veterans. Might be considered supplemental info but not required. We can include under Requirements? Probably not needed. Supplemental Information about compensation adjustments, surcharge, criminal history check, etc. That's boilerplate? It's about compensation adjustments, surcharge, criminal history check, etc. Might be considered legal/boilerplate. We should remove. We need to include sections: About the role (general description), Responsibilities (essential job functions), Requirements (minimum qualifications), Qualifications (maybe knowledge/skills/abilities?), Skills (maybe separate), Benefits (none given), Pay (none), Schedule (telework info). Since no explicit Pay or Benefits, we should not create those sections. We need to decide which sections to include: About the role (general description). Responsibilities (essential job functions). Requirements (minimum qualifications). Qualifications (knowledge, skills, abilities). Skills (maybe separate but we could combine knowledge/skills/abilities under Qualifications? The instruction says use headings for those categories if content exists. We have knowledge, skills, abilities sections. Could split into Qualifications (knowledge) and Skills (skills) and Abilities maybe under Skills? But we have separate headings for Skills and Qualifications. We could put knowledge under Qualifications, skills under Skills, abilities maybe also under Skills or Qualifications. Let's decide: Qualifications heading for knowledge and maybe abilities? But better: Qualifications for knowledge, Skills for skills, and maybe Abilities under Skills as well. However we have limited content; we could combine knowledge and abilities under Qualifications and skills under Skills. We also have Registration, Certification Or Licensure (driver's license) - could be under Requirements or Qualifications. Physical requirements could be under Requirements or maybe a separate section? Not listed as heading; we could include under Requirements. Telework schedule info could be under Schedule. Thus sections: - About the role (h3) with general description paragraph. - Responsibilities (h3) with essential job functions broken down maybe as ul li. - Requirements (h3) with minimum qualifications, physical requirements, registration/certification. - Qualifications (h3) with knowledge statements. - Skills (h3) with skills statements. - Schedule (h3) with telework eligibility. We must not include Benefits or Pay. We need to preserve all substantive information, not invent. Let's extract content. About the role: combine first two paragraphs: "Performs moderately complex (journey-level) licensing and permitting work. Work involves receiving, investigating and data entry review of license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes; communicating with external and internal customers; and approving license and permit applications. May occasionally assist others in performing job duties of greater complexity. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Must complete Licensing Department’s annual in-service training in-person and any other training the Department Director deems mandatory as per the agency’s policies, procedures, guidelines, and regulations. Any mandatory training that occurs outside of the designated duty station will involve travel, which may include overnight stays." We can keep as paragraph. Responsibilities: essential job functions broken into three percentages. Could list as ul with each bullet containing the description. Could also keep percentages. We'll include the percentages as part of bullet text. Bullet 1 (50%): "Receives, screens, analyzes, investigates, and reviews license and permit applications and other related documents to ensure completeness, accuracy, and compliance with state and federal regulations, policies and guidelines for processing and issuance. Monitors license and permit applications and requests for appropriate routing and processing needed to approve license and permits. Accountable for the timely and accurate issuance of licenses and permits in accordance with the mandated performance measures. Reviews, maintains, and updates essential information in the agency’s database system and other appropriate computer applications and systems. Monitors daily status of application inventory and reports to supervisor. Issues licenses and permits and coordinates with Resource and Planning for reimbursements or transfers of fees when applicable. Reviews records associated with license and permit applications, violations, and other information required to determine qualification. Reviews applications and ensures compliance with administrative codes, state statutes, and agency policies and procedures." Bullet 2 (30%): "Provides administrative and technical assistance related to license and permit requirements to the public, agency staff, and government officials. Answers Licensing inquiries pertaining to rules, regulations, policies, and procedures. Creates notices, correspondence, and reports related to license and permit activities and compliance. Conducts research to resolve customer service inquiries. Provides customer service to both internal and external customers. Provides administrative support associated with maintaining the office." Bullet 3 (10%): "Contributes to the development of administrative processes and procedures for the Licensing Department. May be assigned to special teams or projects. May assist in the development of technical and administrative procedures for the review of license and permit applications." Bullet 4 (10%): "Education, Training, Certifications And Other Work Activities. Must maintain all Licensing related certifications. Performs related work as assigned." We could combine bullet 4 under Requirements maybe, but it's part of essential job functions. We'll keep as responsibility. Requirements: Minimum Qualifications: Education: Graduation from a standard senior high school or equivalent. Experience: One (1) or more years of full-time work experience performing moderately complex application processing and/or application investigations. Applicable Substitutions: Experience and education may be substituted for one another. Also Registration, Certification Or Licensure: Possess a valid Texas driver’s license, if applicable. Additional certifications may be required to be registered, certified, or licensed in a specialty area. Physical Requirements: Must be able to move around the office to access filing cabinets, office equipment and move up to 20 pounds. Must be able to communicate and exchange information via phone, computer, in person and via electronic media. Must be able to perform repetitive use of a keyboard at a workstation. Must be able to work with overlapping deadlines. This position is expected to work in the office but may be eligible for situational or hybrid telework schedule upon completion of an initial probationary period. For teleworking, must have a secure, dedicated workspace with internet service, ability to maintain a reliable consistent work schedule and be available for meetings and group collaboration via Microsoft Teams or other platforms/applications during regular business hours. We could split physical requirements into Requirements or maybe a separate section but not needed. Qualifications (knowledge): "Knowledge of office practices; of administrative and technical procedures; and of applicable policies, administrative codes, interprets regulations and statutes. Knowledge of and seeks intermediate training, development, and certification for self-development. Exhibits sound knowledge, initiative, and judgment in accord with TABC’s Guiding Principles." Skills: "Skilled in continued proficiency in advanced licensing-related computer skills/software applications. Skilled in effective written, oral, and persuasive communication techniques." Abilities: Could be included under Skills or Qualifications. Let's put under Skills as additional bullet: "Ability to expand learning experience in the managing-of-change, mediation, and mitigating conflict. Ability to own personal development and learn performance management concepts. Ability to collaborate and exchange creative ideas. Exhibits personal integrity/credibility. Exhibits effective team-related concepts." But we already have Skills heading; we can include abilities there. Schedule: Telework eligibility info: "This position is expected to work in the office but may be eligible for situational or hybrid telework