Licensing Investigative Analyst

About the role

This posting will close at 11pm on 07/12/2026. Performs moderately complex (journey-level) licensing and permitting work. Work involves receiving, investigating and data entry review of license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes; communicating with external and internal customers; and approving license and permit applications.

Responsibilities

• Receives, screens, analyzes, investigates, and reviews license and permit applications and other related documents to ensure completeness, accuracy, and compliance with state and federal regulations, policies and guidelines for processing and issuance.
• Maintains and updates essential information in the agency’s database system and other appropriate computer applications and systems.
• Monitors daily status of application inventory and reports to supervisor.
• Issues licenses and permits and coordinates with Resource and Planning for reimbursements or transfers of fees when applicable.
• Reviews records associated with license and permit applications, violations, and other information required to determine qualification.
• Reviews applications and ensures compliance with administrative codes, state statutes, and agency policies and procedures.

Requirements

• Must maintain all Licensing related certifications.
• Must complete Licensing Department’s annual in-service training in-person and any other training the Department Director deems mandatory as per the agency’s policies, procedures, guidelines, and regulations.
• May be assigned to special teams or projects.

Qualifications

• Education: Graduation from a standard senior high school or equivalent.
• Experience: One (1) or more years of full-time work experience performing moderately complex application processing and/or application investigations.
• Applicable Substitutions: Experience and education may be substituted for one another on a year per year basis.

Skills

• Knowledge of office practices;
• of administrative and technical procedures;
• and of applicable policies, administrative codes, interprets regulations and statutes.
• Knowledge of and seeks intermediate training, development, and certification for self-development.
• Skilled in continued proficiency in advanced licensing-related computer skills/software applications.
• Skilled in effective written, oral, and persuasive communication techniques.

Benefits

NOTE: Must complete Licensing Department’s annual in-service training in-person and any other training the Department Director deems mandatory as per the agency’s policies, procedures, guidelines, and regulations. Any mandatory training that occurs outside of the designated duty station will involve travel, which may include overnight stays.

Pay

Compensation is determined based upon legislative mandates in regard to TABC's and/or an employee's contribution to the Employees Retirement System. In compliance with Senate Bill 321, agencies that hire a person who has retired from the Employees Retirement System (ERS) or the Law Enforcement and Custodial Officers Supplemental Fund (LECOS) on or after September 1, 2009, are required to remit a surcharge each month the return-to-work retiree is employed.

Schedule

The position functions in a standard office environment. Must be able to move around the office to access filing cabinets, office equipment and move up to 20 pounds. Must be able to communicate and exchange information via phone, computer, in person and via electronic media. Must be able to perform repetitive use of a keyboard at a workstation. Must be able to work with overlapping deadlines.

Reports to

Manager IV (Regional Manager)

Office Location

5806 Mesa Drive, Austin Texas, 78731

Physical Requirements

This position functions in a standard office environment. Must be able to move around the office to access filing cabinets, office equipment and move up to 20 pounds. Must be able to communicate and exchange information via phone, computer, in person and via electronic media. Must be able to perform repetitive use of a keyboard at a workstation. Must be able to work with overlapping deadlines.

Additional Information

• Must be able to communicate and exchange information via phone, computer, in person and via electronic media.
• Must be able to perform repetitive use of a keyboard at a workstation.
• Must be able to work with overlapping deadlines.
• Must be able to communicate and exchange information via phone, computer, in person and via electronic media.
• Must be able to perform repetitive use of a keyboard at a workstation.
• Must be able to work with overlapping deadlines.