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Jobs · Information Technology · California

Library Community Service Officer (Part-Time)

San José State University · San Jose, CA · 1 wk ago
Information Technology$2k/moPart-time

About the role

This is a part-time, benefited position.

Responsibilities

  • Encourage compliance with library policies
  • Report suspected hazards and criminal behavior
  • Provide assistance to patrons and staff as requested
  • Respond to alarms and other calls for service
  • Write police reports
  • Respond to alarms from theft detection devices
  • Create a professional atmosphere that both comforts patrons and deters criminal activity
  • Maintain Closed Circuit Television surveillance system
  • Maintain Integrated Security System and Alarms
  • Maintain Elevator Command Computer System
  • Operate Radio Base Station for Security Officers and UPD

Requirements

The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment.

Qualifications

  • High School Diploma or Equivalent
  • Valid California Driver’s License

Skills & Abilities

  • Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations
  • Ability to understand and apply local, state, and federal laws
  • Knowledge of or the ability to learn to use, applicable public safety related equipment and systems
  • Ability to prepare clear and concise reports
  • Strong written and oral communication skills
  • Ability to deal tactfully and effectively with a wide range of people
  • Ability to act calmly and rationally in emergency situations
  • Ability to understand and operate a computer card key badging station
  • Ability to understand and operate an InfoGraphics Alarms system
  • Ability to learn Police 10 code
  • Ability to use handheld radio communication system
  • Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment
  • Excellent customer service skills

Benefits

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary.

Pay

Classification: Community Service Specialist I
Anticipated Hiring Range: $2,329.50/month (Part-Time) (Step 16)
Hiring Range: $3,461/month - $5,043/month (Step 1 – Step 20)

Schedule

The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments.

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