Library Associate - PT

Location: City of Boerne, Texas

About the role

Primarily responsible for providing library services to patrons at all library service desks. Work involves routine circulation, shelf maintenance, and clerical functions using an automated system.

Responsibilities

• Provides customer service to library users at all public desks.
• Registers library patrons.
• Provides information and technology assistance to library users; troubleshoots equipment.
• Manages daily cash and credit card transactions.
• Promotes library programs and services by promoting upcoming events, directing patrons to the online calendar, and offering physical publicity materials.
• Assists staff with special projects.
• Answers the phone.
• Shelves and shelf reads materials.
• Advises and/or trains staff and volunteers performing related work; may participate in recruitment of volunteers, as appropriate to the area of operation.
• Processes and repairs library materials.
• Performs such other related duties as may be assigned.
• Adheres to regular and prompt attendance.
• Serves as essential emergency personnel when required.

Requirements

• High school diploma or its equivalent.
• Experience relevant to the duties and responsibilities of the position, including computer literacy.
• Knowledge of municipal library operations, integrated library management systems, and the Dewey Decimal System.
• Ability to work cooperatively and maintain effective interpersonal and working relationships with the public, organizations, and co-workers.
• Ability to work well with adults and youth; understand and be sensitive to the needs of individuals of all backgrounds.
• Proficiency in both oral and written communication.
• Ability to perform simple mathematical computations.
• Ability to provide customer service, including technology assistance.
• Problem-solving skills.
• Proficiency in typing accurately and using Microsoft Office products, financial transaction software, Web-based programs, and the internet.
• Ability to assist patrons with a wide variety of operating systems, software, and devices.
• Willingness to work evening and weekend hours.

Safety/Physical Requirements

• Moderate physical demands: tasks involve bending, stooping, and lifting up to 50 lbs.
• Ability to shelve materials of various sizes.
• Constantly work in indoor conditions.
• Continually operate a computer and other office productivity machinery.
• Ability to remain in a stationary position for an extended period of time as necessary.

Qualifications

• Must possess a valid Texas Driver’s License.

Pay

Hourly $19.63 - $24.55, depending on experience.

Benefits

• Holiday Pay
• Vacation/Sick paid days off
• Employee Assistance Program
• Texas Municipal Retirement System (2:1 match: 7% employee contribution, 14% city contribution with 5-year vesting and 20-year retirement).