PT Library Assistant

About the role

Serve as a member of the Lending Services Department, providing assistance in all aspects of library service and ensuring an exemplary experience for our community members.

Responsibilities

• Staff the Checkout Desk, providing a warm welcome to visitors of the library.
• Avoidance of patron inquiries via the public service desk, phone, and email.
• Maintain the library cardholder database, including data entry and reporting.
• Shelve collection items, refresh displays, and ensure library materials are in their correct locations.
• Contribute to special projects and initiatives.

Qualifications

• College degree or an equivalent combination of training and library, shelving, and database experience.
• Basic knowledge of Windows operating system, standard PC application software, and Google products such as Gmail, Google docs, Google sheets and Google Calendar.
• Intermediate knowledge of Microsoft Word and Excel.
• Effective at working in a collaborative team environment and on self-directed projects.
• Excellent customer service and active listening skills, and a commitment to always providing an exemplary user experience.
• Demonstrated written, verbal, and interpersonal communication skills.
• Passion about public libraries and their tradition of sharing knowledge, literature, technology, and other resources.