Librarian II-Branch Manager

Salary: $57,240.36 - $71,550.96 annually

Location: Graham Library, NC
Job Type: Full-time

About the role

Within this role the candidate will promote Alamance County Public Library's (ACPL’s) values and mission while following established policies and procedures. The Librarian II: Branch Manager will provide strategic and functional oversight for the Graham Public Library in Graham, NC, foster collaborative relationships with employees, peers, and community, and create an environment that supports change, encourages progress, and promotes empowerment. This position works under the supervision of the Assistant Director and is an exempt, 40 hours per week, benefited position. While most hours are Monday – Friday, frequent monthly weekend and evening hours are required. The best candidate will possess strong leadership qualities, excellent computer and communication skills, a strong work eth, and knowledge of professional library principles, methods, materials, and practices. The position is a member of the library leadership team and works closely with other system Branch Managers to support library services, staff, and the Alamance County community. Alamance County Public Libraries function as a department of Alamance County (N.C.) Government.

Responsibilities

• Directly and indirectly supervising branch staff, including monthly preparation of timesheets, evaluation of staff performance, completing disciplinary actions, counseling staff regarding performance and employee personnel policies, plans of work, and continuing education.
• Participating in hiring for all branch positions.
• Planning and facilitating branch meetings (e.g., bi-annual all-staff meetings, quarterly department meetings, and monthly department heads and lead staff meetings).
• Creating fair and balanced six to twelve-week staff schedules, weekly desk schedules, and annual weekend rotation.
• Involvement with the City of Graham as pertains to any issues concerning the library building, maintenance, and other issues that may impact the library, staff, or patrons.
• Handling special requests and patron complaints; enforcing ACPL’s established policies and procedures as needed.
• Overseeing the planning, coordination, and execution of programming at the branch.
• Planning publicity and public relations for the branch.
• Collection, formatting, and posting monthly statistics online.
• Working at the branch’s public service desk as scheduled and following established ACPL circulation policies and procedures.
• Providing bibliographic instruction and readers’ advisory services for library patrons.
• Promoting good customer service, including public speaking events, tours, and teaching library skills to small groups.
• Participating in the selection and de-selection of materials for the branch collection; making purchasing recommendations based on branch needs.
• Coordinating, prioritizing, and assigning tasks and projects to direct staff and volunteers; tracking and reviewing work progress and activities.
• Participating on ACPL’s Library Management Team, attending ACPL’s monthly Branch Manager meetings, and other committees as needed.

Requirements

• Master's Degree with 2 to 3 years of professional library experience in a public library or some college with 5 or more years of full-time experience working in a public library with supervisory responsibilities.
• Experience with computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database.
• Knowledge of Integrated Library Systems Software.
• Bilingual (both written and oral fluency in more than one language) is preferred.
• Flexibility in scheduling is required.

Skills & Abilities

• Strong customer service orientation with the ability to provide respectful, equitable assistance to patrons of all backgrounds.
• Excellent oral and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, email, internet searching, and social media platforms.
• Ability to learn and apply library-specific technology, including ILS systems and electronic resources.
• Creativity in program planning, display design, and patron engagement.
• Strong problem-solving skills, sound judgment, and accountability.
• Ability to work independently and collaboratively within a team environment.

Physical Requirements

• Ability to stand and walk for extended periods; bend, reach, squat, and lift up to 40 lbs.
• Ability to push/pull loaded book carts and access materials on high and low shelves.
• Ability to effectively communicate with patrons and staff in a busy environment.

Key Professional Attributes

• Reliability and consistent follow-through.
• Ethical conduct and confidentiality.
• Strong time management and organizational skills.
• Adaptability and willingness to learn.
• Commitment to creating a safe and welcoming library environment.

Benefits

• Health Insurance: Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment. Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA.
• Dental Benefit: Alamance County offers one dental insurance (Delta Dental) plan for full-time employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of full-time employment.
• Vision Insurance: A voluntary vision program (Superior Vision) is available to full-time employees. The current PPO-style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of full-time employment.
• Voluntary Benefits: Alamance County Government provides a variety of voluntary health-related benefits (Voya) including Flexible Spending Accounts with dependent care opportunities, Health Savings Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance, and more.
• Life Insurance: Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) provided for all full-time employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents.
• Retirement Benefits: Membership in the NC Local Government Employees Retirement System (NCLGERS) is required for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed.
• Time Off Accruals:
  • Vacation Time: Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year.
  • Sick Time: All County full-time employees earn 12 days of sick leave per year.
  • County Observed Holidays: Alamance County observes the State of North Carolina Holiday Schedule.
• Wellness Benefits & Programming:
  • Employee Assistance Program: Confidential support for stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling, and dependent care resources. Free for County employees and available 24/7/365 by telephone.
  • Alamance County Employee Health Center: Available to employees and spouses covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Services include treatment of injuries or illnesses, monitoring chronic conditions, health education and counseling, triage, and referrals to specialists.
  • Additional benefits include bereavement pay, Paid Parental Leave, Wellness Leave, Volunteer Time Off, and opportunities for professional certification pay.
• Employee Fitness Center: Available for all County employees to use during non-work hours (6:00 AM to 9:00 PM Monday-Sunday). Includes weight training equipment, cardio equipment, a small aerobics room, restrooms, changing rooms, and lockers.