Liability Claims Associate | Blue Ash, OH - Hybrid

About the role

Join Sedgwick, a company dedicated to helping people facing unexpected challenges. As a Liability Claims Associate, you’ll grow your career, experience a caring culture, and maintain a healthy work-life balance.

Primary Purpose of the Role

To analyze reported lower-level workers' compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.

Office Location/Schedule

Blue Ash, OH. Open to Hybrid after onboarding and training period. 37.5 hour work week.

Are you an ideal candidate?

We are looking for an enthusiastic candidate to fill a Liability Associate position. Ideal candidates will thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.

Essential Responsibilities

• Handles lower-level liability and/or physical damage claims under close supervision.
• Supports other claims representatives, examiners, and leads with larger or more complex claims as necessary.
• Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
• Communicates claim action/processing with claimant, client, and appropriate medical contacts.
• Ensures claim files are properly documented and claims coding is correct.
• Maintains professional client relationships.

Qualifications

• Education & Licensing: High school diploma or GED required.
• Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required.
• Experience: Clerical or customer service experience, experience in medical office preferred or equivalent combination of education and experience preferred.