Lia Auto Group - Service BDC Appointment Coordinator(s)

About the role

Join our dynamic team of professionals at Lia Auto Group as a Service BDC Appointment Coordinator. This role is responsible for managing customer appointments and ensuring smooth operations within the service department.

Responsibilities

• Manage customer appointment scheduling and confirmations
• Handle inquiries from customers regarding service needs and availability
• Coordinate with mechanics and management to ensure timely service appointments
• Provide excellent customer service and maintain a positive rapport with clients
• Ensure all appointments are booked efficiently and accurately

Requirements

• High school diploma or equivalent
• Excellent communication skills, both verbal and written
• Ability to work independently and manage multiple tasks simultaneously
• Basic computer skills, including proficiency in Microsoft Office applications

Qualifications

• Experience in a customer service or sales role is a plus
• Strong organizational skills and attention to detail
• Knowledge of automotive services and repair processes helpful but not required

Skills

• Customer service skills
• Time management and organization skills
• Effective communication skills

Benefits

• Competitive salary
• Flexible schedule
• Professional development opportunities

Pay

• $15 - $18 per hour

Schedule

• Variable hours to accommodate customer needs

Contact

To apply, please fill out the form below. We look forward to hearing from you!