Legal Practice Technology Project Manager (All US Offices)

About the role

The Legal Practice Technology (“LPT”) Project Manager reports to the Associate Director and will work directly with case teams when requested by case teams and clients to:

• identify eDiscovery focused technical requirements and resources;
• assist with managing and selecting service providers;
• define and execute associated support tasks;
• provide project management for technical workstreams;
• when requested, provide eDiscovery and analytics consulting services.

Responsibilities

As requested by case teams and clients, the Project Manager will perform the following functions:

• Provide hands-on support in Relativity, Brainspace and other litigation technology toolsets for a variety of requests, including:
• case creation;
• field and coding layout creation;
• strategic application of TAR and other analytics;
• advanced search design, implementation and validation;
• creation and support of document review and production workflows;
• privilege log design and management;
• complaint data and exhibit management.
• Advise on and coordinate development of key specifications (e.g., data processing and exception handling) with case teams and internal LPT Operations team.
• Assess and address any issues found in reporting related to data processing, exception handling or completeness of data collection.
• Coordinate (or perform if necessary) in-house data management activities such as data processing, loading into database applications, imaging and building production subsets.
• Perform final quality control and assurance on deliverables to case teams, clients and third parties.
• Consult with case team members on the use of customized litigation support apps and tools.
• Assist with analyzing and sing new versions of software.
• Trouble shoot escalated issues.
• Support the execution of special projects.
• Apply firm standards in both technology and practices as identified by Firm leadership and guided by an Associate Director.

Project Management & Consulting Responsibilities

• Support assessment and selection of eDiscovery and Managed Review providers.
• Aid in the management of external service providers and any required problem-solving or troubleshooting.
• Help identify opportunities for improved use of technology or process to gain efficiencies and meet best practices.
• Coverage of communications and document decisions related to technical work-streams including running project meetings, determining requirements, schedules, deliverables and quality standards.
• Coverage of coordination of communications and document decisions related to technical work-streams including running project meetings, determining requirements, schedules, deliverables and quality standards.
• Identify and implement process, reporting and documentation enhancements to improve service quality.
• Enhancements could include tracking systems, reporting templates, review workflows and development of use cases for the utilization of advanced analytics and AI.
• Consult on and document data identification, preservation and collection procedures.
• Consult on and implement the use of TAR, advance analytics and review/quality control workflow design.
• Aids case teams in the analysis and presentation of data trends and patterns using TAR and other advanced analytics.
• Contribute to departmental publications, presentations and documentation creation.
• Deliver training to case teams and department as required.
• Provide briefings to the Associate Director and Director of Litigation & Practice Technology as requested.

Qualifications & Requirements

• Strong combination of technical, project management and consulting experience, capabilities and knowledge.
• Technical - Required: Minimum of 3 years of hands on experience with leading eDiscovery review platforms (Relativity, DISCO, Recommind) with an emphasis on database setup, complex search construction and results validation, design of optimized review workflows including document batching. Minimum of 1 year of hands on experience with the use of TAR and other analytics (BrainSpace, NexLP) with an emphasis on the use of CAL/CMML and other techniques for deduplication, email threading, review prioritization, sampling, production quality control, privilege identification and other predictive models. General knowledge of industry standard data processing specifications, exception handling and other data assessment techniques. Advanced knowledge of Excel and other data management tools.
• Technical - Preferred: Relativity Certified Administrator (RCA); BrainSpace Analyst Certification; Thorough understanding of the metrics and terminology used to support and explain TAR; basic knowledge of analytics related statistics measures.
• Project Management & Consulting - Required: Thorough knowledge of the litigation lifecycle and eDiscovery processes. A minimum of 3 years of experience managing multiple projects and priorities in a timely fashion, simultaneously with a high degree of accuracy, professionalism and client-service orientation.
• Project Management & Consulting - Preferred: Experience assessing and summarizing service providers RFP responses, including pricing models. Experience consulting case teams and clients on best practices related to data identification, preservation and collection. Experience training case teams on analytics use and best practices. PMP Certification.
• Other Qualifications & Requirements: Ability to express thoughts, ideas and information in a clear and compelling manner by highlighting critical points, adjusting messaging to suit the audience, addressing questions and points from others with appropriate responses. Ability to identify problems by detecting patterns or connections, researching and analyze problems, determining alternative solutions and creating action steps to solve the problem. Ability to think and act quickly, effectively, and appropriately in a variety of situations, solving problems while balancing time, quality, cost and risk. Ability to work independently and as part of a cross-office team, building relationships, delegating working and escalating risk appropriately. 'Can Do' attitude. Ability to proactively manage case team expectations, recognize needs and adapt plans accordingly. Willingness and ability to identify gaps, propose solutions and take ownership of projects. Bachelor’s Degree preferred, though a combination of associate’s degree and commensurate experience will be considered. Flexibility to accommodate overtime is required at times.