Legal Operations Specialist – Legal Support

About the role

We are looking for a Legal Operations Specialist – Legal Support to join a corporate legal team in California. This Long-term Contract position will focus on improving legal service delivery through process optimization, technology support, and cross-functional collaboration. The role is ideal for someone who can strengthen legal workflows, maintain key systems, and provide operational insight that helps the department work more efficiently.

Responsibilities

• Drive enhancements to legal intake, approval routing, referral handling, and legal hold processes to increase operational efficiency.
• Administer and support legal technology tools such as matter management and contract lifecycle platforms, ensuring reliable day-to-day performance.
• Contribute to the unification and refinement of case or matter tracking solutions within a centralized environment.
• Build and maintain organized repositories for legal documents, standard templates, forms, and self-service resources.
• Coordinate system connections, workflow configurations, API-supported processes, and automation initiatives across legal platforms.
• Work closely with Legal, IT, Compliance, and business partners to identify improvement opportunities and implement effective operational solutions.
• Produce dashboards, reporting, and performance metrics that support visibility, planning, and informed decision-making within the legal department.

Requirements

• At least 3 years of experience in legal operations, legal technology, matter management, or a related operational support function.
• Hands-on experience with platforms such as Legal Tracker, Onit, TeamConnect, Ironclad, DocuSign, or comparable legal systems.
• Working knowledge of workflow design, system integration concepts, automation tools, and continuous process improvement methods.
• Strong analytical thinking and problem-solving ability with a track record of improving business or legal processes.
• Demonstrated project coordination skills and the ability to manage multiple priorities in a structured environment.
• Ability to work independently while partnering effectively with cross-functional stakeholders.
• Familiarity with operational reporting, dashboard creation, and metric-driven performance analysis.
• Exposure to regulated or service-driven environments such as consumer banking, consumer lending, credit card operations, or related sectors is a plus.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan for contract/temporary professionals.