Legal Operations Specialist – Legal Support

About the Role

A prestigious Denver law firm is seeking an experienced Legal Operations & Support Manager to lead and develop a team of approximately 11 legal support professionals. This is a hands-on leadership role focused on workflow optimization, training, service excellence, and partnering with attorneys and firm leadership to ensure efficient, high-quality legal support.

Responsibilities

• Lead, coach, and develop legal support teams while driving efficiency and consistent service delivery.
• Evaluate workflows, processes, technology, and resource allocation to improve productivity.
• Partner with attorneys, Office Managers, and HR on staffing, performance management, and employee relations.
• Identify training needs and ensure teams have the tools and skills necessary to succeed.
• Help implement process and technology improvements across legal support functions.
• Serve as a collaborative resource to attorneys and firm leadership.

Qualifications

• 8+ years of legal assistant/legal support experience required.
• 4+ years of leadership or supervisory experience preferred.
• Experience managing legal support teams in a teaming/pooling environment a plus.
• Strong knowledge of legal workflows, court rules, technology, and process improvement.
• Excellent communication, organizational, problem-solving, and leadership skills.
• Experience with iManage, Intapp, Emburse, CourtAlert, or similar platforms is a plus.
• At least 5 years of experience in legal support, legal operations, or a closely related law firm environment.
• Demonstrated success leading or supervising support staff, with the ability to guide performance and foster team development.
• Strong knowledge of legal administrative processes, law firm workflows, and the practical requirements of attorney support.
• Ability to assess operational challenges, improve processes, and manage resources in a fast-paced setting.
• Excellent communication, organization, and problem-solving skills, with the judgment to work effectively across multiple stakeholder groups.
• Familiarity with legal technology tools such as iManage, Intapp, Emburse, CourtAlert, or similar platforms is highly valued.
• Experience working in a shared services, pooled support, or team-based legal support model is an advantage.

Benefits

• Very competitive pay and excellent benefits.
• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.