Legal Operations Analyst

Responsibilities

• Maintain contract database with a strong focus on data entry accuracy, including entering, verifying, and auditing field data to ensure complete, consistent, and reliable contract records and document integrity
• Own the full lifecycle of legal inquiries in a shared inbox from first touch through final resolution, providing guidance on best practices and utilizing departmental experts to offer contract interpretation, policy guidance, and direction on legal principles
• Provide employees with support on the contract management database, internal processes, and foundational legal principles
• Translate complex legal concepts into clear, accessible language
• Prepare legal documents using established templates and playbooks
• Respond to inquiries within established response turnaround times with professionalism and service focus
• Build and sustain professional relationships across the organization, inside and outside the legal team
• Serve as an advanced user of contract databases and internal file systems, continually deepening expertise through curiosity and proactive learning
• Support miscellaneous projects as assigned

Qualifications

• Bachelor’s degree
• 2+ years of experience in a legal administrative role
• Exceptional attention to detail and accuracy, excellent verbal and written communication, and superior organization
• Knowledge of legal terminology and contract principles and ability to communicate complex information across all levels of the organization
• High-level critical thinking and problem solving, ability to prioritize, and developed time management skills
• Strong team orientation with a commitment to shared goals and mutual support
• Demonstrated curiosity and enthusiasm for continuous learning and development
• Aptitude for and interest in learning new technology, processes, and systems

Preferred Attributes

• Paralegal certificate, contract management certificate, and/or public notary endorsement highly preferred
• Experience with any contract management software
• Familiarity with Salesforce, DocuSign, and SharePoint
• Prior experience in any manner of service job (e.g., barista, bartender, retail sales, etc.) with teaching or training experience preferred
• A demonstrated interest in environmental, energy, or social issues is a plus