Legal Office Manager

About the role

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Responsibilities

• Supervise clerical staff in the office to ensure efficient operation of the house counsel operation
• Perform secretarial and/or paralegal functions as assigned
• Assist with hiring, training, and assessment of staff
• Assign, direct, and monitor clerical workflow to ensure timely, accurate work
• Establish a review system to measure the quality and quantity of work performed by the clerical staff and provide reports to Managing Attorney on a quarterly basis
• Address deficiencies as appropriate according to Company policy
• Establish objectives for clerical staff to monitor performance and conduct timely performance evaluations and salary reviews according to Company policy
• Assist with projects, perform research and other duties as assigned
• Ensure that office calendar is maintained, ready for weekly calendar meetings, and establish procedures for keeping the calendar updated with added appearances during the week
• Respond to inquiries from insureds, claims personnel, opposing counsel, courts, and others, as appropriate via phone, in person or via written correspondence

Qualifications

• 5 years as a legal secretary and/or paralegal with demonstrated leadership ability including the ability to work well with office staff and provide work direction in an effective manner
• 1 year of supervisory experience preferred
• Experience in the personal injury field preferred
• Proficient in Microsoft Word, Excel and Legal Solutions or other legal software
• Typing at 50 WPM with 95% accuracy required
• Above average organizational, problem solving and time management skills
• Creative and independent thinking skills
• Knowledge of office procedures and composition, grammar and spelling skills
• Ability to function efficiently amid constant interruptions
• Access to confidential information which must remain confidential

Schedule

The selected candidate will be required to complete 2 weeks of training in office. Post training the employee will transition to a hybrid work schedule which will require weekly reporting to our Doral location.