Legal Assistant

About the Role

In this role, you'll support attorneys and investigators, communicate with the public, manage case files, and help move important legal matters forward. If you're organized, detail-oriented, and enjoy helping others, this is a great opportunity to build your career in a professional, mission-driven environment with meaningful work every day.

The Team You Will Be Joining

This state agency serves Texans to guarantee every citizen’s final disposition is conducted professionally and ethically. The agency protects the public from deceptive practices in the funeral and death care industry through a process of impartial enforcement, inspection, licensing, and education, acting through two primary services: Licensing and Compliance. Their work ensures Texans’ integrity and agency throughout their lives.

Responsibilities

• Receive and manage incoming telephone calls, emails, and other communications from the public.
• Conduct intake interviews with complainants, gather detailed information, and accurately document facts to determine whether complaints may warrant further investigation.
• Prepare and maintain legal correspondence, reports, and case documentation.
• Perform high-volume data entry while maintaining accuracy and confidentiality.
• Organize and maintain electronic and physical case files.
• Schedule meetings, interviews, and other legal or investigative activities.
• Communicate professionally with attorneys, investigators, licensees, complainants, and members of the public by phone, email, written correspondence, and virtual meetings.
• Assist attorneys and legal staff with routine legal and administrative assignments.
• Maintain records and files in accordance with agency procedures.
• Perform other duties as assigned.

Requirements

• Graduation from an accredited high school or equivalent.
• Legal Assistant or Paralegal Certificate preferred, or equivalent education and experience in a legal or administrative setting. (Experience in a government agency preferred.)
• Strong customer service and telephone communication skills.
• Basic computer proficiency, including Microsoft Office applications.
• Excellent written communication and data entry skills.
• Strong organizational skills and attention to detail.
• Ability to exercise discretion and maintain confidentiality.

Pay

$26.00/hour

Schedule

• Monday - Friday (Standard Business Hours; 40 hours/week)
• Length of Engagement: Until August 31, 2026; possibility of extension/full-time placement

Location

Austin, TX 78701

Benefits

• Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
• Participation in a 403(b)-retirement plan.
• Priority placement for qualified applicants with chronic medical conditions and/or disabilities.
• Weekly payments through direct deposit.

All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws. Applicants must possess work authorization that does not require sponsorship for a visa now or in the future.