Leave & Time Off Specialist

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove EEO statements etc. Also remove "Notice To Third Party Agencies". Also remove "Physical Demands" maybe? It's not in list of allowed headings; we can either drop it or incorporate into Requirements? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only use those headings. If content doesn't fit, we may omit or put under appropriate heading. Physical Demands maybe could go under Requirements? But it's not exactly a requirement; it's a physical demand. Could be omitted? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep physical demands info somewhere. Could we put it under Requirements as a subsection? But we must not create headings not listed. Could embed within a

under Requirements. That's acceptable. Similarly, Travel Requirements could go under Requirements or maybe under Schedule? Travel is not schedule. Could be under Requirements. Education/Experience could go under Qualifications. Benefits we have details. Pay we have range. Schedule? Not explicitly given; remote work, maybe schedule not specified. We should not create Schedule section if no specific content. So omit Schedule. We need sections: About the role (maybe from first paragraph about QC Servion and role summary). Responsibilities (Essential Functions broken down). Requirements (Position Requirements). Qualifications (Education/Experience). Skills (maybe from abilities listed). Benefits (Benefits). Pay (Pay Range). Possibly also include "Travel" under Requirements. We must not include boilerplate like EEO, Notice To Third Party Agencies, etc. We must preserve all substantive info: that includes the description of QC Servion, the entities list, the mission statement, etc. Also the "Position: Leave & Time Off Specialist Position Location: Remote - work virtually from anywhere in the United States". Should we include that? It's not a heading but we can include as a short paragraph maybe under About the role? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include position and location as a short p. We must not repeat the job title as a heading. The job title is "Leave & Time Off Specialist". We already have it in the position line; we should not repeat as heading. Now craft HTML. Structure:

Position: Leave & Time Off Specialist

Position Location: Remote - work virtually from anywhere in the United States

Then maybe

About the role

with paragraph describing QC Servion and role summary. Then

Responsibilities

with

• for each essential function bullet (maybe grouped). Could break into subcategories but we can just list each essential function as li. Then

  Requirements

  with
  • for each requirement bullet (knowledge etc). Also include Physical Demands and Travel Requirements as li. Then

    Qualifications

    with
    • for education/experience pathways. Then

      Skills

      maybe list abilities like strong judgment, attention to detail, etc. Could pull from requirements and responsibilities. Then

      Benefits

      with
      • for each benefit. Then

        Pay

        with

        containing the pay range. We must not include Schedule. Check for any duplicated lines: we need to avoid repeating same info. Let's extract content. About QC Servion: first paragraph: "QC Servion is the centralized hub for human resources, change management, program management, sales & marketing, safety, administration, legal, and accounting services across the QC Ecosystem. We provide comprehensive operational support that empowers our companies to focus on growth, innovation, and excellence, while ensuring employees thrive in safe, engaging, and well-managed environments. The entities in our ecosystem include DLB Associates, Galtra Solutions, AI2IO, Fluid2Chip, CEQEL Critical Commissioning, and 2AI-DC Integrators. Collectively, we deliver services across the data center industry. Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority." Then Job Summary: "The Leave & Time Off Specialist is responsible for the end-to-end administration of employee leave, workplace accommodation, and time off programs for a geographically dispersed workforce across the United States. This role serves as the primary subject matter resource for employees and managers navigating leave and accommodation requests and ensures each case is managed accurately, timely, consistently, and with appropriate sensitivity. The Specialist independently manages complex leave and accommodation cases involving federal, state, and local requirements; coordinates with employees, managers, HR, Payroll, Benefits, and other stakeholders; and maintains accurate documentation throughout the employee leave lifecycle. This position requires strong judgment, attention to detail, confidentiality, and the ability to evaluate overlapping leave and accommodation requirements in a multi-state environment. The Leave & Time Off Specialist receives limited direction on day-to-day work and general instruction on new projects, tasks or assignments. Will execute and assist team leadership on projects, tasks or assignments of complex scope. Will work independently or under limited supervision. The Specialist will communicate and operate in line with organizational goals and values, as well as departmental objectives." We can combine these into About the role. Responsibilities: Essential Functions broken down: Leave Administration (40%) with bullet points. ADA & Workplace Accommodations (25%) with bullet points. Time Off Administration (20%) with bullet points. Compliance, Reporting & Case Management (10%) with bullet points. Process Improvement & Collaboration (5%) with bullet points. Completion of Assigned Tasks and Deliverables on Time and on Budget Performs Other Related Duties as Assigned (maybe a generic line). We'll include as li. We need to preserve all bullet details. Let's list them: Leave Administration: - Independently administer employee leaves from initial request through return to work, including FMLA, state and local family and medical leave, company-sponsored leaves, parental leave, military leave, bereavement, personal/unpaid leave, and other applicable leave programs. - Evaluate leave eligibility and determine applicable federal, state, local, and company leave protections. - Manage required notices, certifications, documentation, deadlines, extensions, recertifications, return-to-work requirements, and case closure. - Identify and appropriately administer situations involving concurrent or overlapping leave entitlements. - Maintain regular, clear communication with employees and managers throughout the leave process. - Coordinate leave status, pay implications, benefits continuation, timekeeping, and return-to-work requirements with Payroll, Benefits, HR, and managers. - Monitor active leaves and proactively follow up on approaching exhaustion dates, missing documentation, expected returns, and other required actions. ADA & Workplace Accommodations: - Administer employee accommodation requests and facilitate the interactive process in partnership with HR leadership and Employee Relations as appropriate. - Recognize when an employee communication or situation may trigger the need to evaluate reasonable accommodation, even when a formal request has not been submitted. - Obtain and evaluate appropriate supporting documentation while maintaining required confidentiality. - Partner with employees and managers to understand job requirements, functional limitations, essential functions, and potential accommodation. - Research potential accommodation solutions and coordinate implementation of approved accommodations. - Maintain accurate accommodation documentation and conduct follow-up reviews where appropriate. - Escalate complex, high-risk, or potentially adverse accommodation decisions to HR leadership and/or Legal. Time Off Administration: - Serve as the subject matter resource for PTO, sick leave, and other company time off programs. - Administer and monitor state and local paid sick and other statutory time off requirements. - Research and evaluate time off requirements when employees begin working in new jurisdictions. - Partner with the HRIS Administrator to ensure time off policies, eligibility rules, accruals, carryover limits, and related configurations are accurately reflected in Rippling. - Troubleshoot employee and manager time off questions and discrepancies. - Coordinate corrections affecting accruals or payroll with the appropriate HRIS and Payroll partners. - Monitor time off utilization and balances and identify potential compliance or configuration issues. Compliance, Reporting & Case Management: - Maintain complete and accurate leave and accommodation records within Rippling and applicable case management systems. - Monitor changes to federal, state, and local leave and time off requirements and communicate necessary changes to HR leadership. - Maintain a centralized leave and accommodation tracker and provide regular reporting on active cases, leave utilization, trends, and upcoming actions. - Support audits and compliance reviews related to leave, accommodations, and time off. - Maintain appropriate confidentiality of medical and other sensitive employee information. Process Improvement & Collaboration: - Identify opportunities to improve and automate leave and time off workflows, employee communications, tracking, and reporting. - Develop and maintain SOPs, templates, employee resources, manager guidance, and standardized communications. - Partner with Employee Relations, Benefits, Payroll, HRIS, HRBPs, managers, and Legal to ensure coordinated case management. - Leverage Rippling, AI, and other technology to improve efficiency while maintaining appropriate human review of employee-specific decisions. - Adapt to emerging technologies and evolving digital workflows, actively supporting the integration and adoption of innovative tools across the organization. Completion of Assigned Tasks and Deliverables on Time and on Budget Performs Other Related Duties as Assigned (maybe just one line). Now Requirements: Position Requirements (Advanced Level For All The Following Unless Otherwise Noted) and (Intermediate Level For All The Following Unless Otherwise Noted). We'll combine. Advanced level bullets: - Knowledge and hands-on administration of FMLA and multi-state leave requirements. - Experience independently managing leave cases from initial request through return to work. - Experience administering ADA workplace accommodations and facilitating the interactive process. - Ability to evaluate overlapping federal, state, local, and company leave entitlements. - Experience administering intermittent and continuous leaves and tracking leave usage. - Ability to interpret leave regulations and translate requirements into practical employee and manager guidance. - Experience managing medical certifications, leave documentation, eligibility determinations, deadlines, extensions, return-to-work requirements, and related case documentation. - Strong judgment regarding when leave or accommodation matters require escalation. - Exceptional attention to detail, follow-through, and case-management skills. - Ability to manage a high-volume caseload while maintaining accuracy and timely employee communication. - Ability to handle sensitive medical and employee information with discretion and confidentiality. Intermediate level bullets: - Knowledge of PTO, paid sick leave, and state/local time off requirements. - Experience with HRIS and leave-management systems; Rippling experience strongly preferred. - Understanding of the interaction among leave, payroll, benefits, timekeeping, and HRIS processes. - Strong research and analytical skills, particularly when evaluating requirements across multiple jurisdictions. - Ability to build reports, trackers, and leave metrics. - Ability to leverage technology, AI, and automation to improve administrative processes. - Strong written and verbal communication skills with employees, managers, HR partners, and leadership. - Ability to work independently in a fast-paced, fully remote environment. Physical Demands: - While performing the duties of this job, the employee is Frequently required to remain in a stationary position - Frequently moving through home office Travel Requirements: - Up to 10%, this may include travel to any or all 50 US states - Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc. We'll include these under Requirements as li. Qualifications: Education/Experience: - Bachelor’s degree in human resources, business, or a related field OR - A recognized HR certification (e.g., PHR, SP