LEAVE OF ABSENCE AND DISABILITY ADMINISTRATOR

Job Duties And Responsibilities

• Serve as the primary internal contact for employee leave of absence, disability, and workplace accommodation matters.
• Cook with the company’s third-party administrator regarding FMLA, CFRA, ADA, workers’ compensation, pregnancy disability leave, short-term disability, long-term disability, and related leave or accommodation matters.
• Aid employees, managers, and HR leadership with leave and accommodation processes, eligibility guidance, documentation requirements, return-to-work coordination, and interactive process communications.
• Collaborate with HR leadership on complex or sensitive leave and accommodation situations to help ensure legally compliant and consistent practices.
• Manage and monitor leave and accommodation cases to ensure timely follow-up, accurate documentation, compliance with applicable federal, state, and local laws, and proper case escalation when needed.
• Cook with the company’s third-party leave and accommodation administrator and provide regular status updates to HR Managers and operational leadership regarding leave and accommodation progress.
• Attend recurring meetings with the company’s third-party leave administrator to review pending claims, escalations, status updates, and outstanding documentation needs.
• Monitors the effectiveness of the third party leave and accommodation administrator.
• Aid with disability claim administration, employment development department (EDD) audits, wage verification requests, and required leave-related reporting.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 3+ years of experience administering leaves of absence, disability, workers’ compensation, or workplace accommodations.
• Strong working knowledge of federal and state leave and accommodation laws, including FMLA, ADA, CFRA, and related regulations.
• Experience working with third-party leave or disability administrators preferred.
• Strong organizational, communication, problem-solving, and interpersonal skills.
• Ability to manage sensitive and confidential information with professionalism and discretion.
• Proficiency with HRIS systems, Microsoft Office, and case management/documentation processes.
• Strong technical acumen with ability to learn and use technology to perform job requirements.
• Ability to meet deadlines and address time-sensitive issues.
• Ability to manage workflow amid shifting priorities.