Leave Administration Supervisor

About the role

VCU Human Resources is seeking a dynamic and detail-oriented Leave Administration Supervisor to join our team. This position is responsible for managing VCU’s leave programs and processes, such as short-term disability, FMLA, parental leave, military leave, leave share, leave audits and adjustments, etc. in support of VCU employees. This position also supervises two Leave Administration Analysts, providing annual performance and career development guidance and regular feedback with a focus on mentoring and developing entry-level professionals.

For inquiries, contact Mary Teller at mkteller@vcu.edu.

Responsibilities

• Supervising two Leave Administration Analysts: assigning and overseeing tasks/projects, training on SOPs, serving as point of contact for questions and concerns.
• Directing daily operations to meet semi‑monthly payroll deadlines and overseeing annual strategic leave initiatives.
• Interpreting and implementing VCU’s leave policies and procedures.
• Collaborating with central HR teams on process‑improvement projects: leading planning, prioritization, execution; providing strategic direction for automation development.
• Overseeing all payroll tasks for employees on various leave programs (STD, FMLA, parental, caregiver, leave share, etc.) while meeting required payroll deadlines.
• Managing LTD administration and consultations to ensure smooth transitions between STD and LTD.
• Interpreting federal and state laws regarding absence management to ensure VCU policies remain compliant; drafting/updating related policies and practices as necessary.
• Updating policies, guidelines, reports and procedures to ensure timely handling, tracking and compliance of intermittent and consecutive leave of absence and temporary reasonable accommodation requests.
• Performing quality control checks for leave‑related data each pay period and analyzing cyclical trends.
• Liaising with university partner offices (HRIS, Benefit, Payroll, HR Professionals, Employee Relations, etc.) to resolve leave‑related employee matters and escalating concerns to upper management when required.
• Facilitating delivery of VCU Leave & Timekeeping Training to new timekeepers and HR Associates monthly, or as requested, or assigning to staff.
• Professionally delivering the Leave portion of the Benefits & Leave Overview for VCU’s new hires 2‑3 times per month, or assigning to staff.
• Developing deep subject matter expertise in benefits and leave administration to ensure continuous process improvement of programs, SOPs, and resources.
• Partnering with HRIS to improve leave administration and audit Banner actions to ensure effective operation.
• Resolving employee issues with leave‑related matters independently or in collaboration as complex claim issues arise.
• Maintaining reasonable communication with employees, managers, HR staff during an employee's leave of absence to facilitate smooth return to work; relaying communication between employees and their