Leasing Professional - Domain Benbrook

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. The company is the largest operator of apartments in the United States, managing over one million units/beds globally with nearly $79 billion of assets under management.

About the Role

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. You will perform all activities related to leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing lease renewals.

Responsibilities

• Perform all sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours, processing applications, credit screening, and criminal background checks.
• Prepare lease and move-in packages, ensuring a smooth resident move-in and lease signing process.
• Inspect apartments prior to resident move-in to ensure they are in move-in ready condition and coordinate with the maintenance team to address any outstanding items.
• Stay informed about current market and competitor conditions to develop and implement short- and long-term marketing plans and goals.
• Design and execute marketing activities to drive traffic, including resident referral programs, employer outreach, and internet marketing tools (Craigslist, Facebook, email, etc.).
• Use on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record leasing activities, and manage resident and prospect data.
• Ensure the community and show units meet company standards for show quality by inspecting the marketing corridor, communicating maintenance needs, and merchandising show units and amenities.
• Follow up with prospects and new residents to ensure satisfaction through emails, thank-you notes, calls, or other contacts.
• Execute the lease renewal program by preparing renewal letters, meeting with residents, and ensuring timely signing of renewal documents.
• Respond promptly and courteously to resident and client concerns, taking action to solve problems or document requests for appropriate follow-up.

Requirements

• Must have all licenses and/or certifications required by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on property.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods of time.
• Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
• May require rare or regular travel to assist other properties, attend training, or business meetings.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays, and take "call" as needed.

Pay

Many factors go into determining employee pay within the posted range, including business requirements, prior experience, current skills, and geographical location.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits with low (or free basic) employee medical costs for employee-only coverage.
• Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires, plus your birthday off after 1 year of service. Additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

Benefits are offered for full-time employees. For union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements or local governing authority.