Leasing & Marketing Assistant - The Station at Buffalo

Roles And Responsibilities

• Monitor and maintain model and tour route on a daily basis
• Affix to the maintenance of property curb appeal
• Afford assistance in tracking and reporting of leasing data, metrics and goals
• Afford assistance in developing and executing methods to retain residents and gain new ones
• Create and maintain relationships with vendors
• Organize and manage monthly resident events
• Organize and manage monthly marketing events
• Prepare for and execute housing fairs and other on campus events
• Afford assistance in social media campaigns to maintain a social media presence
• Afford follow up activities take place for all prospective residents

General Administration

• Report on time to your shift
• Ensure confidentiality of client, resident, and company information
• Understand and adhere to the Landmark Properties policies and procedures
• Maintain a clean and professional work environment
• Afford assistance in roommate placement and matching
• Understand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative information
• Afford participation in all move-in related activities
• Manage time efficiently and effectively

Financial Management

• Afford assistance in maximizing revenue and occupancy
• Affords assistance in collecting rents, security deposits, and other income as requested
• Operate marketing activities within the confines of the marketing budget, deviating only with prior approval
• Provide documentation/receipts for all company purchases

Personnel Co-Facilitation

• Facilitate annual Leasing Training
• Afford assistance in tracking Leasing Ambassador performance through lease audits

Customer Service

• Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations
• Develop a sense of community among the prospective residents and staff
• Maintain active and effective communication with prospective residents, parents, and university personnel
• Represent the community and Landmark Properties in a professional manner
• Maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities
• Afford assistance in mediation conflicts, both proactively and reactively
• Afford assistance in keeping the community clean by surveying common areas regularly and reporting any concerns and / or helping to clean up when necessary

Risk Control

• Document and address behaviors of residents that violate the law or the community lease agreement
• Identify and report safety and security risks to the Community Manager

Work Environment

• The noise level in the work environment is usually moderate.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
• The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.

Pay and Benefits

The pay for this position is $16.00-$18.00 per hour depending on as variety of factors including market factors in the geographical location where the candidate lives. Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.