Leasing & Marketing Assistant - The Standard at Seattle

About the Role

The Leasing & Marketing Assistant supports community event planning, engages in on- and off-campus activities, and serves prospective residents to meet goals set by the Community Manager. This role requires an outgoing individual who can lead Community Ambassadors effectively.

Reports to: Community Manager

Responsibilities

• Leasing & Marketing
  • Monitor and maintain model and tour route on a daily basis
  • Assist with the maintenance of property curb appeal
  • Assist in tracking and reporting of leasing data, metrics, and goals
  • Assist in developing and executing methods to retain residents and gain new ones
  • Create and maintain relationships with vendors
  • Organize and manage monthly resident events
  • Organize and manage monthly marketing events
  • Prepare for and execute housing fairs and other on-campus events
  • Assist with social media campaigns to maintain a social media presence
  • Ensure follow-up activities take place for all prospective residents
• General Administration
  • Report on time to your shift
  • Ensure confidentiality of client, resident, and company information
  • Understand and adhere to Landmark Properties policies and procedures
  • Maintain a clean and professional work environment
  • Assist in roommate placement and matching
  • Understand the lease document and all related addenda and clearly communicate relevant information to prospective residents and parents
  • Participate in all move-in related activities
  • Manage time efficiently and effectively
• Financial Management
  • Assist in maximizing revenue and occupancy
  • Assist in collecting rents, security deposits, and other income as requested
  • Operate marketing activities within the confines of the marketing budget, deviating only with prior approval
  • Provide documentation/receipts for all company purchases
• Personnel
  • Co-facilitate annual Leasing Training
  • Assist in tracking Leasing Ambassador performance through lease audits
• Customer Service
  • Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations
  • Develop a sense of community among prospective residents and staff
  • Maintain active and effective communication with prospective residents, parents, and university personnel
  • Represent the community and Landmark Properties in a professional manner
  • Maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities
  • Assist future residents in mediating conflicts, both proactively and reactively
  • Assist in keeping the community clean by surveying common areas regularly and reporting any concerns or helping to clean up when necessary
• Risk Control
  • Document and address behaviors of residents that violate the law or the community lease agreement
  • Identify and report safety and security risks to the Community Manager

Work Environment

The work environment is typically moderate in noise level. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands

While performing the duties of this job, the employee is frequently required to:

• Stand, walk, sit
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Climb or balance, stoop, kneel, crouch, or crawl
• Talk or hear

Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for company business.

Pay

$25.00 per hour, depending on a variety of factors including market factors in the geographical location where the candidate lives.