Leasing & Marketing Assistant - The Standard at Bloomington

Roles And Responsibilities

• Monitor and maintain model and tour route on a daily basis
• Aid in the maintenance of property curb appeal
• Aid in tracking and reporting of leasing data, metrics, and goals
• Create and maintain relationships with vendors
• Organize and manage monthly resident events
• Organize and manage monthly marketing events
• Prepare for and execute housing fairs and other on-campus events
• Organize and manage social media campaigns to maintain a social media presence
• Ensure follow-up activities take place for all prospective residents
• Report on time to your shift
• Ensure confidentiality of client, resident, and company information
• Adhere to Landmark Properties policies and procedures
• Maintain a clean and professional work environment
• Assist in roommate placement and matching
• Understand the lease document and all related addendums and communicate relevant information to prospective residents and parents
• Participate in all move-in related activities
• Manage time efficiently and effectively
• Aid in maximizing revenue and occupancy
• Aids in collecting rents, security deposits, and other income as requested
• Operates marketing activities within the confines of the marketing budget, deviating only with prior approval
• Provide documentation/receipts for all company purchases
• Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations
• Develop a sense of community among the prospective residents and staff
• Maintain active and effective communication with prospective residents, parents, and university personnel
• Represent the community and Landmark Properties in a professional manner
• Encourage participation in events and activities
• Assist future residents in mediation conflicts, both proactively and reactively
• Affix any concerns and help to clean up when necessary
• Document and address behaviors of residents that violate the law or the community lease agreement
• Identify and report safety and security risks to the Community Manager

General Administration

• Report on time to your shift
• Ensure confidentiality of client, resident, and company information
• Understand and adhere to the Landmark Properties policies and procedures
• Maintain a clean and professional work environment
• Assist in roommate placement and matching
• Understand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative information
• Participate in all move-in related activities
• Manage time efficiently and effectively

Financial Management

• Aid in maximizing revenue and occupancy
• Aids in collecting rents, security deposits, and other income as requested
• Operate marketing activities within the confines of the marketing budget, deviating only with prior approval
• Provide documentation/receipts for all company purchases

Personnel Co-Facilitate Annual Leasing Training

• Aid in tracking Leasing Ambassador performance through lease audits

Customer Service

• Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations
• Develop a sense of community among the prospective residents and staff
• Maintain active and effective communication with prospective residents, parents, and university personnel
• Represent the community and Landmark Properties in a professional manner
• Encourage participation in events and activities
• Assist future residents in mediation conflicts, both proactively and reactively
• Affix any concerns and help to clean up when necessary

Risk Control

• Document and address behaviors of residents that violate the law or the community lease agreement
• Identify and report safety and security risks to the Community Manager

Work Environment

• The noise level in the work environment is usually moderate.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
• The specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.