Leasing & Marketing Assistant - Foundry Lofts

About the Role

The Leasing & Marketing Assistant supports community events, engages in on- and off-campus activities, and serves prospective residents to meet goals set by the Community Manager. This role requires an outgoing individual who can lead Community Ambassadors effectively.

Reports to: Community Manager

Responsibilities

• Monitor and maintain model and tour route on a daily basis.
• Assist with the maintenance of property curb appeal.
• Track and report leasing data, metrics, and goals.
• Develop and execute strategies to retain residents and attract new ones.
• Create and maintain relationships with vendors.
• Organize and manage monthly resident and marketing events.
• Prepare for and execute housing fairs and other on-campus events.
• Assist with social media campaigns to maintain an active presence.
• Ensure follow-up activities for all prospective residents.
• Report on time to shifts and maintain confidentiality of client, resident, and company information.
• Adhere to Landmark Properties policies and procedures.
• Maintain a clean and professional work environment.
• Assist in roommate placement and matching.
• Understand and communicate lease documents and addendums to prospective residents and parents.
• Participate in all move-in related activities.
• Manage time efficiently and effectively.
• Assist in maximizing revenue and occupancy.
• Collect rents, security deposits, and other income as requested.
• Operate marketing activities within the approved budget.
• Provide documentation/receipts for all company purchases.
• Co-facilitate annual Leasing Training.
• Track Leasing Ambassador performance through lease audits.
• Understand and exceed the needs and expectations of prospective residents, clients, and vendors.
• Develop a sense of community among prospective residents and staff.
• Maintain active and effective communication with prospective residents, parents, and university personnel.
• Represent the community and Landmark Properties professionally.
• Encourage participation in events and activities.
• Assist future residents in mediating conflicts, both proactively and reactively.
• Maintain community cleanliness by surveying common areas and addressing concerns.
• Document and address resident behaviors that violate laws or lease agreements.
• Identify and report safety and security risks to the Community Manager.

Work Environment

The role involves a moderate noise level and may require reasonable accommodations for individuals with disabilities to perform essential functions.

Physical Demands

• Frequently required to stand, walk, sit, use hands, reach, climb, balance, stoop, kneel, crouch, or crawl.
• Must have close, distance, peripheral, and depth perception, with the ability to adjust focus.
• May infrequently drive a vehicle or travel by air for company business.