Leasing Manager

Primary Responsibilities

• Oversee and manage selection of marketing tour path, target viewing apartments;
• Ensure rent ready apartments, model homes and community amenities are impeccable;
• Manage effectiveness of mini model items, placement, and presentation;
• Answer incoming calls, convert phone calls into walk-in traffic, set viewing appointments;
• Ensure all leasing traffic is recorded and input daily;
• Monitor and verify traffic in queue is responded to daily;
• Tour prospective residents with energy and enthusiasm the Weidner way;
• Promote successful leasing by facilitating the application process at the end of the tour;
• Design and implement a plan to improve conversion ratios for all leasing associates;
• Review and process all applications immediately upon receipt;
• Timely and respectful communication with applicants upon receiving results;
• Follow Weidner Move-In Experience with all approved applicants;
• Meet with Community Director regularly to review leasing performance and goals, to improve leasing initiatives and strategy;
• Assist with monthly financial performance reports with onsite teams; Support strategy for meeting budget, revenue management, and expense control;
• Affiliate with all resident, financial, analytic and reporting functions for the community;
• Manage and negotiate all lease renewals in a timely manner and promote resident retention;
• Complete market analysis and shop competitive properties at least monthly; Implement marketing and leasing strategies daily;
• Effectively coordinate daily activities of the leasing team through the management of People, Product, Price and Promotion;
• Provide supervision, direction and structure to your team in the absence of the Community Director, or Supervisor;
• Exercise discretion and independent judgment in the daily marketing and advertising functions of the community to enhance performance;
• Maintain in-depth knowledge of the community, residents, and competitor properties at all times;
• Ensure market-ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards.

Qualifications

• 3+ years of leasing experience with outstanding customer service skills;
• Prior management experience preferred;
• Complete tasks in a safe and efficient manner;
• Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis;
• Able to give professional directions clearly in person, over the phone, email, and text;
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook);
• Yardi and Paycom experience preferred; Willing and able to learn new software programs;
• Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws;
• Prompt, regular attendance; wear company dress code/uniform & maintain professional appearance at all times;
• Work effectively and cooperatively in a team environment and/or independently;
• Able to work outside of normal scheduled hours as needed;
• Willing and able to be assigned to other Weidner properties as needed;
• Working knowledge of English; detail oriented, well organized;
• Must agree to a criminal background check and sign an agreement for voluntary drug testing;
• Must have access to personal vehicle and/or reliable transportation, at all times;
• Driver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work.