Leasing Manager

About the role

The Leasing Manager oversees all aspects of leasing and marketing at the property, working closely with the Community Manager to set leasing goals and develop a strategic marketing plan.

Responsibilities

• Regular/daily onsite attendance is required
• Audit all lease files to ensure adherence to policies and procedures
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs
• Effectively show, lease, and move in prospective residents
• Assist in developing the annual marketing plan and marketing budget
• Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy
• Aid in personnel management by assisting the Community Manager in screening, hiring, training, coaching, and developing on-site staff
• Aid in personnel management by ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Promote harmony and quality job performance of staff through support and effective leadership
• Affirm staff compliance and consistency with Company policies and procedures
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
• Assist with supervision of all business functions related to operations
• Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)

Requirements

• High School Diploma or Equivalent
• Bachelor’s degree preferred or one year’s experience in the housing industry
• Ability to understand and perform all on-site software functions
• Basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Remain in a stationary position, often standing or sitting for prolonged periods
• Communicate with others to exchange information and repeat motions that may include wrists, hands, and/or fingers
• Ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like
• Move about to accomplish tasks or move from one worksite to another
• Operate motor vehicles and/or golf carts
• Absorb and inspect objects
• Be able to work overtime, weekends, night hours (emergencies)
• Work in extremely low or high temperatures
• Work in outdoor environments such as precipitation and wind
• Work in small and/or enclosed spaces
• Be exposed to hazardous chemicals

Qualifications

• Must have basic knowledge of Fair Housing Laws and OSHA requirements

Skills

• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Ability to manage multiple tasks simultaneously
• Proficiency in Microsoft Office Suite
• Knowledge of leasing and marketing strategies
• Ability to handle stressful situations and provide excellent customer service

Benefits

• Medical, dental, vision, life, accidental, and disability insurance
• 401K with employer matching
• Commission and performance bonuses, when applicable
• Full-time employees receive paid sick days and company holidays

Pay

$26 per hour to $33 per hour

Schedule

Full-time position