Leasing Consultant
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real specific content.
We need to parse the job posting.
First, remove boilerplate: cookie/navigation/legal/EEO etc. Not present.
We need to extract:
- Brief Description: "Uptown Fayetteville is hiring a Leasing Consultant to join our sales team! Previous sales and customer service experience is required, with leasing experience being preferred. Valid Driver's License with state minimum insurance required. As part of our hiring process, all candidates selected for employment are required to successfully complete a pre-employment background check and drug screening prior to their start date. All screenings are conducted in accordance with Company policy and applicable law."
- Schedule: "Schedule: Sunday + rotating weekday OFF, M/W/F 9am-6pm, T/Th 10am7pm" (note typo: 10am7pm likely 10am-7pm). We'll preserve as given.
- "A Day In the Life of a Leasing Consultant at SYNC Residential:" then a list of duties (many sentences). This is responsibilities.
- Then "Marginal Duties" list.
- Then "Experience Requirements" list.
- Then "Benefits" list: Monthly lease commissions ($125) and Resident Renewal Bonus ($125 shared) Full medical, dental, vision coverage options with ancillary benefits available Generous paid time off package Employee rent discount (30% off market rent)
- Then "Performance And Expectations" maybe qualifies as Qualifications? Could be "Qualifications" or "Skills". But we have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide mapping.
"About the role": could be brief description.
"Responsibilities": duties (A Day In the Life + Marginal Duties).
"Requirements": maybe Experience Requirements? Or "Requirements" could be mandatory items like driver's license, background check, high school graduate, etc. But we have "Experience Requirements" which includes preferred experience, etc.
"Qualifications": maybe skills like Proficient in Microsoft Office, Excellent verbal and written communication, interpersonal skills, etc.
"Skills": maybe same as qualifications? Could combine.
But we need to avoid thin sections. Prefer few substantive sections.
We could have:
- About the role (brief description)
- Responsibilities (combined duties)
- Requirements (experience requirements + driver's license, background check, HS diploma)
- Benefits (benefits)
- Schedule (schedule)
- Pay? There's mention of Monthly lease commissions ($125) and Resident Renewal Bonus ($125 shared) which is pay/commission. Could be Pay section. But we already have Benefits includes commissions? Actually commissions are pay. Could put Pay section with commission details. Benefits could be medical, PTO, rent discount.
But we need to avoid creating Pay/Schedule/Benefits sections unless posting actually states them. It does state schedule, benefits, and pay (commissions). So we can include those.
We need to ensure we don't create sections with filler like "commensurate with experience". Not present.
We need to use for each section heading.
Inside sections, use
for prose,
- for lists.
We must not repeat job title as heading.
We must not put Job ID/requisition numbers as headings.
We must preserve all substantive information.
We need to remove duplicated lines.
Let's extract content.
Brief Description paragraph:
"Uptown Fayetteville is hiring a Leasing Consultant to join our sales team! Previous sales and customer service experience is required, with leasing experience being preferred. Valid Driver's License with state minimum insurance required. As part of our hiring process, all candidates selected for employment are required to successfully complete a pre-employment background check and drug screening prior to their start date. All screenings are conducted in accordance with Company policy and applicable law."
We'll keep as one
. Schedule: "Schedule: Sunday + rotating weekday OFF, M/W/F 9am-6pm, T/Th 10am7pm". We'll keep as
. Now responsibilities: The "A Day In the Life of a Leasing Consultant at SYNC Residential:" then a long paragraph with many duties separated by commas and sentences. Then "Marginal Duties" list. We need to turn into list items. Could split by sentences. Let's extract duties from that paragraph. Paragraph after "A Day In the Life of a Leasing Consultant at SYNC Residential:": "Touring prospective residents while assisting them through the entire application and leasing processCommunicating and following up with prospects via the CRMManaging incoming calls and inquiries from current and prospective residentsCreating social media content and marketing materials to promote the communityCompleting outreach marketing within the neighborhood and at preferred employersCompleting audits of community website and online listing sites to verify all information is up to date and operating properlyOpening and closing model apartment and show units for touringEnsuring move in packets and units are prepared for new residentsPlanning and participating in resident events Acts as the first line contact, verbally and in-person, for all prospects, vendors, fellow employees, management executives and public in general. Attempts to lease apartments shown and/or preleases apartments with notices to vacate through new contacts and renewals of existing residents. Increase value of real estate by reaching and maintaining maximum occupancy of apartments and their maximum rates. This is a line position with direct impact on company funds. Answers all telephone calls, stands and greets all in-person visitors. Answers inquiries and provides rental information in an enthusiastic and positive manner. Schedules sales appointments. Converts prospect phone calls into property visits.Tours model or market units daily, confirming readiness for presentation each morning and closing each evening. Demonstrates units to prospects in a manner so as to attempt to close 50% of all prospects shown. Must meet individual goals and property goals set by property. Goals may fluctuate depending on the needs of each specific property.Record all traffic and activities daily and applies company guest card and follow-up programs in a prompt and consistent manner.Notifies prospects of application acceptance or rejection within 24 hours of acceptance determination.Completes and reviews market survey to maintain current knowledge of local markets.Receives and records resident service requests ensuring full and accurate information is taken; post completed service requests. Follows up by phone on completed work orders each week. Completes other administrative, marketing and other reasonable duties as assigned." That's a big block. Then "Marginal Duties" list: "Make business and locator contacts weekly to promote the property and generate trafficExecutes lease paperwork and move in packet, following company policies regarding move-in details including Day 1 walk through procedures with new resident and targets a zero defect move-in experience. Assist in resident retention and relations programs in a manner inviting resident satisfaction and comfort. Keeps leasing office and desks neat and orderly at all times and maintains office standardization system, including filing and forms supplies. Travels to suppliers to pick up parts and supplies as needed. Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc. Immediately record all marketing and traffic including emails, telephone calls, and in-person visits on appropriate reports. Lease apartments and be responsible for all paperwork involved in taking applications. Files own guest cards and maintain according to established procedures.Inspect model and available “market ready” units; communicate related service needs to Property Manager. Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e. credit check, rental history, etc.) Submit processed applications to Property Manager for approval. Follow up with applicant regarding status.Ensure apartment is ready for resident to move-in on agreed date.Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs. Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Assist in monitoring renewals. Distribute follow-up on renewal notices.Monitor advertising effectiveness. Gather information about market competition in the area and file. Represent the company in a professional manner at all times.Design and implement and outreach (outside marketing) plan with property manager.Allocate time for outside marketing. (Must provide your own transportation)" We need to split into sensible list items. Could split by periods. But we need to preserve all substantive information; we can keep as a single paragraph? The rule: Use
- for any list of duties/requirements/benefits. So we should convert duties into list items. We can split by sentences (period). However some sentences lack spaces after periods due to OCR. We'll need to manually split. Let's attempt to parse responsibilities into bullet points. I'll create a list of duties: From first block: - Touring prospective residents while assisting them through the entire application and leasing process - Communicating and following up with prospects via the CRM - Managing incoming calls and inquiries from current and prospective residents - Creating social media content and marketing materials to promote the community - Completing outreach marketing within the neighborhood and at preferred employers - Completing audits of community website and online listing sites to verify all information is up to date and operating properly - Opening and closing model apartment and show units for touring - Ensuring move in packets and units are prepared for new residents - Planning and participating in resident events - Acts as the first line contact, verbally and in-person, for all prospects, vendors, fellow employees, management executives and public in general - Attempts to lease apartments shown and/or preleases apartments with notices to vacate through new contacts and renewals of existing residents - Increase value of real estate by reaching and maintaining maximum occupancy of apartments and their maximum rates - This is a line position with direct impact on company funds - Answers all telephone calls, stands and greets all in-person visitors - Answers inquiries and provides rental information in an enthusiastic and positive manner - Schedules sales appointments - Converts prospect phone calls into property visits - Tours model or market units daily, confirming readiness for presentation each morning and closing each evening - Demonstrates units to prospects in a manner so as to attempt to close 50% of all prospects shown - Must meet individual goals and property goals set by property - Goals may fluctuate depending on the needs of each specific property - Record all traffic and activities daily and applies company guest card and follow-up programs in a prompt and consistent manner - Notifies prospects of application acceptance or rejection within 24 hours of acceptance determination - Completes and reviews market survey to maintain current knowledge of local markets - Receives and records resident service requests ensuring full and accurate information is taken; post completed service requests - Follows up by phone on completed work orders each week - Completes other administrative, marketing and other reasonable duties as assigned Now marginal duties list: - Make business and locator contacts weekly to promote the property and generate traffic - Executes lease paperwork and move in packet, following company policies regarding move-in details including Day 1 walk through procedures with new resident and targets a zero defect move-in experience - Assist in resident retention and relations programs in a manner inviting resident satisfaction and comfort - Keeps leasing office and desks neat and orderly at all times and maintains office standardization system, including filing and forms supplies - Travels to suppliers to pick up parts and supplies as needed - Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.) - Immediately record all marketing and traffic including emails, telephone calls, and in-person visits on appropriate reports - Lease apartments and be responsible for all paperwork involved in taking applications - Files own guest cards and maintain according to established procedures - Inspect model and available “market ready” units; communicate related service needs to Property Manager - Demonstrate community and apartment/model and apply product